Healthcare Practice Manager - Bilingual Polish/English

EPIC Health System LLC • Chicago, IL

6d • $65,000 - $85,000 • Onsite

About The Position

We’re looking for a motivated and skilled Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you’ll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You’ll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members.

Requirements

• At least 3 year of operational management experience, preferably in a healthcare setting.
• Proven ability to lead and inspire high-performing teams.
• Strong skills in conflict resolution, strategic planning, and problem-solving.
• Adaptable and flexible, with the ability to pivot strategies as needed.
• Exceptional communication skills, both written and verbal.
• Proficiency in EHR systems and tools such as Microsoft Suite and Phreesia.
• Dedication to high-quality patient care and a focus on improving health outcomes.
• Bilingual in English/Polish (required)

Nice To Haves

• Bachelor’s degree in healthcare administration, business management, or a related field.
• Experience in primary care or outpatient clinic management.
• Familiarity with EHR systems like Athena.

Responsibilities

• Recruit, train, and retain top clinical and administrative talent.
• Conduct performance reviews, identify growth opportunities, and implement development plans.
• Foster a culture of collaboration, continuous improvement, and excellence.
• Oversee daily clinic operations, ensuring efficient workflows and timely patient care.
• Manage staff schedules and clinic attendance to ensure optimal coverage.
• Ensure compliance with healthcare regulations, standards, and policies.
• Address patient concerns with respect, urgency, and a focus on delivering an excellent experience.
• Advocate for patients to ensure their journey meets the highest standards of care.
• Maintain inventory levels and ensure medical equipment is functioning properly.
• Ensure the clinic environment is clean, safe, and conducive to quality care.
• Analyze operational performance and identify areas for improvement.
• Manage clinic financial operations, including intake, banking, and cost control.
• Drive accountability for achieving financial and operational goals.
• Support clinic growth initiatives through capacity planning and schedule optimization.
• Build strong relationships with vendors and external partners to enhance operations.
• Uphold adherence to all healthcare laws, regulations, and safety protocols.
• Implement strategies to maintain a safe and effective environment for staff and patients.

Benefits

• Competitive Salary: Reflecting your skills and leadership.
• Comprehensive Benefits: Including health, dental, vision, and more.
• Professional Development: Opportunities to advance your skills and career.
• Collaborative Environment: Join a team that values innovation and patient-first care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree