Healthcare Outside Sales (Growth) Consultant

ChenMed•Oak Lawn, IL

4d•Remote

About The Position

We are seeking an innovative and entrepreneurial-minded Healthcare Outside Sales (Growth) Consultant to join our rapidly expanding team. This role is responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners, and senior-focused businesses to enroll new patients. This is the first of three tiers in our MGC Success Plan and growth career path. You will develop skills to arrange, design, and orchestrate sales events, and create fun and cost-effective techniques to maintain high senior participation and satisfaction, driving referral sales. You will learn to effectively communicate the ChenMed/JenCare value proposition at community events.

Requirements

High School Diploma or GED required.
A minimum of 2 years of successful sales experience is required.
Ability and willingness to travel locally, regionally, and nationwide up to 75%.
This position requires use and exercise of independent judgment.
This position requires possession and maintenance of a current, valid Driver’s License.

Nice To Haves

Bachelor's degree in Marketing, Business Administration, or a related field preferred.
Additional combination of formal education, training, and experience above the minimum will be considered in lieu of education on a year-for-year basis.
Working with seniors is a plus.
General understanding of Medicare Advantage is a plus.
A minimum of 2 years of business-to-business experience or equivalent management experience preferred.
Relevant sales experience with establishing and maintaining relationships with business/vendor partners.
Experience in telesales to input sales data into a computer while on the telephone with a customer.
Bilingual is a plus.

Responsibilities

Nurture, build, and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
Meet with individual seniors and groups in their homes, workplaces, houses of worship, senior centers, or living communities to share the ChenMed value proposition.
Plan, coordinate, and execute local community events (e.g., information tables, health fairs, doc talks) to reach ideal patients (medically underserved, Medicare-eligible seniors, age 55 and older).
Cultivate strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers, and related community providers to ensure ChenMed/JenCare Medical Centers are their top provider choice when referring patients.
Partner with community officials, businesses, and senior outreach programs to develop initiatives that drive new patient growth.
Schedule one-on-one sales meetings and referral relationships with Plan agents, independent brokers, and the senior community to deliver solutions for immediate customer requests.
Manage vendors related to event planning and negotiate contracts with venues.
Ensure insurance agents and/or brokers are invited to community events for timely patient assignment.
Utilize marketing and sales tools to identify solutions and sell to new customers.
Maintain up-to-date client information in the designated customer relationship management (CRM) tool (Salesforce).
Document interactions with clients in the CRM tool and ensure effective lead management.
Provide a monthly activity calendar reflecting community access points and new tabletop venues.
Create penetration plans and initiatives in key target markets and channels.
Recover dormant customers via sales tools and marketing campaigns.
Drive new member growth by educating potential patients on our value proposition and healthcare model.
Deliver prescribed presentations in front of large audiences.
Develop distribution channels to support new patient enrollment growth.
Use all sales tools provided for efficiency and data collection.
Partner with sales leadership to improve engagement effectiveness with distributors, vendors, and community partners.
Build trusting relationships with brokers, insurance agents, case workers, and third-party vendors associated with seniors, with supervision.
Develop and execute specific broker and partner strategies and plans.
Engage with new patients through and beyond their first appointment.
Maintain relationships with enrolled patients to positively impact retention.
Address and resolve customer complaints and issues as required.
Perform other related duties as assigned.