Remote Healthcare Operations Business Analyst - Transformation Office - Dallas, Tx

The US Oncology Network•Dallas, TX

27d•Remote

About The Position

The US Oncology Network is looking for a Remote Healthcare Operations Business Analyst to join our Transformation Office Team at Texas Oncology. This position will be primarily located in Dallas, Texas, but will support all of Texas Oncology. Some travel may be necessary for training and team meetings. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Under general supervision, the Business Analyst is a critical member of the Transformation Office (TO), a centralized function dedicated to driving enterprise-wide change and delivering measurable value across Texas Oncology. Operating at the intersection of strategy and execution, the Business Analyst partners with the Business Architect and cross-functional teams to ensure digital health initiatives are aligned with organizational goals, enable resilient and agile operations, and support continuous transformation. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values.

Requirements

Bachelor’s degree in Business Administration, Health Informatics, Information Systems, Healthcare Management, or a related field.
OR Associates degree and 4 years of relevant work experience.
OR High School Diploma/GED and 8 years of relevant work experience.
3–5 years as a Business Analyst in healthcare, digital health, or technology transformation, or equivalent healthcare leadership experience.
Proven ability in requirements gathering, process mapping, documentation, and cross-functional collaboration.
Experience coordinating with vendors and validating solutions.
Familiarity with change management, training support, and KPI/outcome measurement.
Proficiency with requirements management and process mapping tools (e.g., Jira, Smartsheet, Visio, Miro).
Strong analytical, problem-solving, and organizational skills.
Excellent written and verbal communication; able to present complex information clearly.

Nice To Haves

Advanced degree (e.g., Master’s in Health Administration, MBA, or similar) is a plus.
Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), PMI-PBA, Lean Six Sigma, or HIMSS) are advantageous.
Solid understanding of healthcare operations, clinical workflows, and revenue cycle processes.
Knowledge of healthcare regulations (HIPAA, GDPR, CMS) and best practices.
Awareness of healthcare industry trends, emerging technologies, and digital transformation strategies.
Ability to build strong partnerships with diverse stakeholders and ensure strategic alignment.

Responsibilities

Lead requirements workshops with clinicians, operations, revenue cycle, and vendors to capture business needs.
Elicit, analyze, and document requirements that support strategic priorities and measurable outcomes.
Draft and maintain Business Requirements Documents (BRDs) and related artifacts for initiatives.
Develop process maps, future-state workflows, and use cases to support solution design and implementation.
Document workshop outcomes into visual models and structured deliverables.
Apply operational knowledge of healthcare workflows to accurately map and optimize processes.
Coordinate with vendors to ensure solutions meet documented requirements and business needs.
Validate deliverables against BRDs and maintain traceability between requirements and solutions.
Collaborate with internal stakeholders to confirm vendor solutions align with real-world workflows.
Support change management activities, communications, and development of training materials.
Assist in developing measurable outcome frameworks and KPI tracking for projects.
Maintain a centralized repository of reusable requirements, templates, and strategic artifacts.
Support the development of playbooks and frameworks for workflows, vendor alignment, KPIs, and governance.
Provide documentation, analysis, and stakeholder coordination support to the Business Architect.
Track and communicate project progress, issues, and risks to stakeholders.