About The Position

Select Medical is hosting a hiring event for various healthcare office roles. These positions require detail-orientation, quick thinking, strong math and computer skills, and the ability to thrive in a fast-paced environment. The roles include Customer Service Representative, Insurance Verifier, Billing Representative, and Claims Resolution Specialist. The company offers career advancement opportunities, competitive benefits, and a supportive, team-focused culture.

Requirements

  • High school diploma or GED
  • Minimum of 1 year of customer service experience
  • Strong problem-solving skills with the ability to work independently
  • Ability to handle challenging situations with a positive attitude
  • Excellent interpersonal, oral, and written communication skills
  • Strong typing and computer skills
  • Attention to detail
  • Task-oriented mindset
  • Diligence and comfort with structured processes
  • Persistence
  • Strong computer skills
  • Creative problem-solving skills

Nice To Haves

  • Proficiency in Windows-based computer systems
  • Experience with claims processing
  • Previous phone or call center experience
  • Medical background (insurance, front desk, etc.)
  • Ability to manage confidential and sensitive information with discretion

Responsibilities

  • Manage incoming calls from former patients, families, or representatives with compassion and respect.
  • Contact insurance carriers and verify benefits.
  • Work independently toward daily goals.
  • Take on new projects and responsibilities as you grow.
  • Resolve outstanding insurance claims and advocate for patients.
  • Handle challenging situations with a positive attitude.

Benefits

  • Competitive benefits
  • PTO
  • Referral bonuses
  • Performance bonuses
  • Comprehensive orientation
  • Paid Time Off (PTO)
  • Extended Illness Days (EID)
  • Health, Dental, and Vision Insurance
  • Life insurance
  • Prescription coverage
  • 401(k) retirement plan with company match
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