Healthcare Insurance Accounts Receivable Rep

DRISCOLL HEALTH PLAN•Corpus Christi, TX

8d•Onsite

About The Position

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: To provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control.

Requirements

High School Diploma or GED
One to two years related experience and/or training; or equivalent combination or education and experience

Responsibilities

Maintains utmost level of confidentiality at all times.
Adheres to hospital policies and procedures.
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
Perform any other duty as assigned by the Coordinator, Office Manager or Director.
Follow up, collection and allocation of payments.
Carry out billing, collection and reporting activities according to specific deadlines.
Reconciliation of accounts
Monitoring customer account details for non payments, delayed payments and other irregularities
Maintain accounts receivable customer files
Follow established procedures for processing receipts, cash etc.
Investigate and resolve customer queries
Process adjustments
Organizing a recovery system and initiating collection efforts
Communicating with customers via phone, email, mail or personally
Maintain flexibility in scheduling to ensure optimal departmental operations
Notifies Coordinator, Office Manager or Director of any billing rejection trends
Notifies Coordinator, Office Manager or Director of any system problems and/or issues immediately
Effectively demonstrates DCH's philosophy, values, and mission as evidenced by interactions and feedback from clients.