Healthcare Enrollment Specialist

Family Health Centers of San Diego•San Diego, CA

2d•$26 - $32•Onsite

About The Position

The Healthcare Enrollment Specialist is responsible for providing health insurance screenings and application assistance to low-income individuals. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country, operating over 90 sites across San Diego County. Our mission is to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

Requirements

Certified Enrollment Counselor Certification must be obtained within 90 days of hire and maintained while in this position.
High school graduate or GED equivalency required.
Traveling between sites and other locations is required as an essential function of the job.
Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended.
An acceptable driving record is also required.
Ability to work effectively with other organizations.
Ability to work effectively with patients from diverse social, cultural and economic groups.
Ability to work independently and use critical thinking skills.
Basic knowledge of Medi-cal, Medi-Cal Managed Care Plans, Covered California, CalFresh, and private insurance.
Bilingual in English/Spanish required.
Excellent interpersonal and customer service skills.
Intermediate Written and verbal communication skills.

Responsibilities

Conducts health insurance options education at appropriate agency and community sites.
Attends community meetings and trainings as needed.
Care Coordination Department will designate certain HES to carry out this essential function in the detention facility environment.
Documents contacts, maintains files, and submits program statistics as needed.
Utilizes an enrollment verification system to document outcomes.
Timely and complete submission of project logs/data reports.
Meets department application assistance productivity standards of 4 applications per day.
Performs other duties as assigned.
Provides health insurance eligibility determination and application assistance at assigned clinic and community sites.