HTM Healthcare Engineering Tech I

Mayo Clinic•Rochester, MN

About The Position

An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems. Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure. Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission. An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.

Requirements

Technical and mechanical skills.
Customer focused with outstanding communication and interpersonal skills.
Ability to prioritize service calls appropriately.
Ability to adhere to Mayo policy and procedure.
Commitment to continuously improving knowledge.

Responsibilities

Maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan.
Demonstrates technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems.
Prioritizes service calls appropriately.
Adheres to Mayo policy and procedure.
Responds rapidly to emergent calls directly from the customer.
May require on-call and overtime.
May require travel to other Mayo Clinic sites and applicable vendor training.
Continuously improves knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission.
Works on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.