Healthcare Dining Services Manager

Three Oaks Senior Dining LLC•Bethlehem, PA

4d•Onsite

About The Position

Three Oaks Senior Dining is a forward-thinking boutique dining services company dedicated to elevating the culinary experience in senior living communities. We specialize in creating highly personalized and meaningful dining experiences that reflect the unique identity of each community we serve. Our passion lies in helping our partners grow their brands through exceptional food service, transparent operations, and genuine hospitality. We believe that when our clients thrive, their residents and staff do too. Integrity, purpose, and transparency—in sourcing, preparation, communication, and pricing—are the foundation of everything we do. At Three Oaks, we recognize that food is more than a meal. It’s a way to connect, to nourish the whole person, and to bring joy and authenticity to daily life. The Healthcare Dining Services Manager is responsible for executing the strategic direction, vision, and superior standards of Three Oaks Senior Dining. The primary responsibilities of this position include: food service operations; communications & marketing; account administration; contract administration & compliance; meal plan administration; meal equivalency, and all other associated payment programs; implementation & coordination of dining related construction projects. This is a highly collaborative position that requires the ability to balance multiple tasks at one time, prioritize, work with diverse constituencies, and address competing priorities in a fast-paced environment.

Requirements

4+ years of food service management experience in a Healthcare Setting required
Ability to actively look for ways to help people, to adjust actions in relation to others' actions, and to use logic and reason to identify the strengths and weaknesses of alternative solutions
Ability to motivate, develop, and direct people as they work, identify the best people for the job

Nice To Haves

Food or Hospitality Training in vocational school or a college degree – OR Certified Dietary Manager (CDM) preferred

Responsibilities

Responsible for resident & employee satisfaction
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
Count money and make bank deposits
Establish standards for personnel performance and customer service
Investigate and resolve complaints regarding food quality, service, or accommodations
Maintain food and equipment inventories, and keep inventory records
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
Schedule staff hours and assign duties
May perform other duties and responsibilities as assigned