Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 5/14/26

Carenet Health

1d•Remote

About The Position

Carenet Health fosters collaboration, creativity, and innovation, empowering growth through trust, opportunity, and accountability. The company seeks individuals with an entrepreneurial spirit to deliver market-leading performance. This remote, work-from-home position is ideal for those passionate about healthcare, empathetic, patient-focused, and who enjoy interacting with patients, patient representatives, providers, and pharmacies. For over 30 years, Carenet Health has been a pioneer in advancing the healthcare consumer journey, interacting with 1 in 3 Americans daily. They are dedicated to delivering positive healthcare experiences and improving outcomes by integrating the power of human touch with data-driven technology, all in service of making healthcare better for all.

Requirements

High School Diploma or General Education Degree (GED) required - this will be verified during background check
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Able to provide 2 monitors at least 22 inches with HDMI and Display ports

Responsibilities

Making outbound calls to patients, members, and customers
Outreaching to patients to schedule appointments for preventative health screenings, assessing for high risk, or other healthcare appointments
Helping patients make decisions that will enhance their healthcare experience
Making welcome calls and assisting members and patients with benefits and insurance information
Conducting outbound calls for surveys