Bilingual Healthcare CSR (Remote) | $15.50/hr + Completion Bonus | Starts 5/14/26

Carenet Health

2d•$16•Remote

About The Position

Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Outbound – Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program. This role requires one-day travel to New York City for a four-hour training session. Travel is company-arranged and covered; candidates must be able to travel by air. This role offers a completion bonus for employees who meet performance expectations, paid in installments at key milestones and contingent upon active employment. This project helps take charge of people's health journey through tailored nutrition – food-as-medicine programs – that are medically designed to empower members fight chronic illness.

Requirements

High School Diploma or General Education Degree (GED) required
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Bilingual in English and Spanish
Able to provide 2 monitors at least 22 inch with HDMI and Display ports
Able to travel to New York City for 1 day to attend a four hour training. Travel is company-arranged and covered; candidates must be able to travel by air.

Responsibilities

Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
Have a passion for helping members make decisions that will enhance their healthcare experience
The best part, you will be making a difference in someone’s life!