Healthcare CSR (Onsite: San Antonio) | $19.50 per hour! | Starts 5/11/26

Carenet Health • San Antonio, TX

1d • Onsite

About The Position

At Carenet Health, we turn everyday conversations into meaningful connections that help people take charge of their health. As an Engagement Specialist, you’ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way — you’ll be the reason someone gets the care they deserve. This role is perfect for you if you love a fast pace and hitting goals that actually mean something.

Requirements

• High School Diploma or GED (required and verified during background check)
• Strong computer skills — data entry, screen navigation, and solid keyboarding speed
• Experience using Microsoft Outlook and Word
• Excellent customer service skills and a friendly, compassionate tone
• Ability to stick to schedules and daily tasks
• Great oral and written communication skills
• Genuine empathy and care for others

Responsibilities

• Reach out to health plan members
• Guide members toward scheduling their care assessments
• Provide encouragement to members to take the next step in their care
• Work in a fast-paced environment and achieve goals that mean something
• Build trust and stay patient, even when a call gets tough
• Use technology and multitask while keeping the conversation human
• Turn "maybe later" into "let’s do it today"

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and paid holidays
• Flexible spending accounts (FSAs)
• Employee wellness programs
• Career development and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees