Bilingual Healthcare CSR | $15.50 per hour | Starts 5/14/26

Carenet Health

1d•Remote

About The Position

Carenet Health fosters collaboration, creativity, and innovation, empowering growth through trust, opportunity, and accountability. They are seeking individuals with an entrepreneurial spirit to deliver market-leading performance. This remote, work-from-home position is ideal for those passionate about healthcare, empathetic, patient-focused, and who enjoy interacting with patients, patient representatives, providers, and pharmacies. Carenet Health has over 30 years of experience, pioneering advancements across the healthcare consumer journey and interacting with 1 in 3 Americans daily. They aim to deliver positive healthcare experiences and improve outcomes by integrating human touch with data-driven technology to make healthcare better for all.

Requirements

High School Diploma or General Education Degree (GED) required
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Bilingual in English and Spanish
Able to provide 2 monitors at least 22 inch with HDMI and Display ports

Responsibilities

Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
Have a passion for helping patients make decisions that will enhance their healthcare experience
Make welcome calls and assist members and patients with benefits and insurance information
Outbound calls to conduct surveys
Making a difference in someone’s life!