Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 5/14/26
About The Position
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico. At Carenet, they foster collaboration, creativity, and innovation, empowering growth through trust, opportunity, and accountability. They are looking for individuals with an entrepreneurial spirit who can deliver market-leading performance. If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient-focused, and enjoy interacting with patients, patient representatives, providers, pharmacies, and more, then this remote, work-from-home position may be for you. For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey, interacting with 1 in 3 Americans every day. They integrate the power of human touch with data-driven technology in their mission to make healthcare better for all.
Requirements
- High School Diploma or General Education Degree (GED) required
- Strong computer experience (data entry, screen navigation, keyboarding)
- Experience with Microsoft Outlook (email) and Word
- Excellent customer service skills
- Ability to adhere to daily schedules and duties
- Excellent oral and written communication skills
- Excellent demonstration of caring and compassion
- Able to provide 2 monitors at least 22 inches with HDMI and Display ports
Responsibilities
- Enjoy making outbound calls and reaching out to patients, members, and customers
- Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
- Have a passion for helping patients make decisions that will enhance their healthcare experience
- Make welcome calls and assist members and patients with benefits and insurance information
- Outbound calls to conduct surveys
Benefits
- health, dental, and vision insurance
- a 401(k) plan with company match
- paid time off (PTO) and holidays
- flexible spending accounts (FSAs)
- employee wellness programs
- career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
