Healthcare Compliance Officer - Long Term Care

Arizona Department of Administration • Phoenix, AZ

12d • Onsite

About The Position

The Healthcare Compliance Officer works in the Arizona Department of Health Services’ Division of Public Health Licensing Services, Bureau of Long-Term Care Facilities Licensing. The position assists with or determines the issuance of licenses to facilities and providers and helps maintain current licenses by ensuring compliance with applicable regulations. It conducts initial and annual recertification inspections of regulated healthcare institutions, reviews quality systems and related documentation and corrective actions, and investigates complaints about licensed facilities or providers and reports of unlicensed facilities performing services that require regulation.

The officer communicates with regulated entities and regulatory bodies, responds to licensees’ technical questions, develops standards, participates in rulemaking, and conducts inspections. The role also prepares, assists with, or reviews investigative and inspection reports, statements of deficiencies, correspondence about license status changes, and other legal orders. The position is on-site at the Long-Term Care Facilities Office in Phoenix and requires statewide travel.

Requirements

• Associate’s degree, experience working in a licensed or regulated setting, or experience working for a regulatory agency is listed as a selective preference.
• Ability to travel statewide; must have a driver’s license.
• Must possess a valid Level One fingerprint clearance card or apply for one within seven working days after beginning employment.
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Knowledge of federal regulations; the Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers; facility management and operational concepts; specialized procedures; and Performance Management, Continuous Quality Improvement, and Lean methodologies.
• Skill in reviewing and interpreting professional literature and regulations, and in oral and written communication, analytical review, interpersonal relationships, active listening, organization, evaluation, repetition, and education or training.
• Ability to change priorities as issues arise, solve problems using root-cause analysis, work independently, perform reviews, and analyze data, reports, evaluations, and compliance information.
• Ability to support a diverse, multicultural workforce and promote an inclusive work environment free from discrimination.

Nice To Haves

• Professional license to practice in Arizona, or proof of eligibility for reciprocity of an out-of-state license (for example, Registered Nurse, Social Worker, Dietitian, or Counselor).

Responsibilities

• Learn to interpret statutes, rules, and internal disciplinary procedures.
• Participate in and conduct inspections and investigations, under guidance as directed, to determine compliance with federal regulations, statutes, rules, and internal procedures.
• Prepare investigation reports.
• Attend and participate in staff, advisory committee, and stakeholder organization meetings.
• Provide technical assistance to providers and consumers.
• Assist with or determine the issuance of licenses and help ensure licensed facilities and providers remain compliant with applicable regulations.
• Conduct initial and annual recertification inspections of regulated healthcare institutions.
• Review quality systems by tracking documents, corrective actions, and other quality data.
• Investigate complaints about licensed facilities or providers and reports of unlicensed facilities performing services that require regulation.
• Correspond with regulated entities and regulatory bodies, respond to licensees’ technical questions, develop standards, participate in rulemaking, and conduct inspections.
• Perform, assist with, or review detailed investigative and inspection reports, statements of deficiencies, correspondence about license status changes, and other legal orders.
• Perform other duties related to the position as assigned, typically 5%–10%.

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program)
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short- and long-term disability insurance
• Defined retirement plan
• Award-winning Infant at Work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program, including student loan assistance of up to $300 per month for eligible employees
• State contributions to the Arizona State Retirement System (ASRS), equal to the employee contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree