Healthcare Claims Resolution Specialist - Tucker, GA (Hybrid)

Gainwell Technologies LLCTucker, GA
$30,500 - $43,500Hybrid

About The Position

As a Healthcare Claims Resolutions Specialist at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Requirements

  • High School Diploma or GED.
  • Minimum of 2 years of experience in customer service or claims processing, or a related field.
  • Intermediate understanding of Microsoft Office products.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
  • Proficiency in using a computer to access, retrieve, and manage information.
  • Strong organizational skills with the ability to prioritize tasks and manage workloads efficiently.
  • Analytical and problem-solving skills to address challenges and develop effective solutions.
  • A strong work ethic paired with effective time management abilities.
  • Proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint).
  • Willingness to participate in meetings as needed to support team and organizational goals.
  • Broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload.

Responsibilities

  • Utilize various system data bases in order to appropriately adjudicate a suspended claim.
  • Respond to emails quickly and precisely.
  • Review and research suspended Medicaid claims and adjudicate them per DCH policy.
  • Adhere to strict guidelines including HIPAA, company security, and company ethics.

Benefits

  • Health benefits (medical, dental, and vision) begin on Day 1 of employment.
  • 401(k) with company match
  • Flexible vacation policy after 90 days of employment.
  • Career growth and advancement opportunities
  • Company-provided computer
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