Healthcare Cafeteria Manager

Compass Group•Glenwood Springs, CO

111d•$68,000 - $75,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences for patients and in their cafés to support healing and health. The company has a long-standing reputation, recognized as one of Modern Healthcare’s Best Places to Work and a Top 125/APEX Award Training Organization. Morrison employs over 1,600 registered dietitians and 1,200 executive chefs, serving more than 600 million meals annually. This Retail Cafeteria Manager role leads a team of 9 associates and is responsible for the successful operation of a hospital's cafeteria and coffee shop. The cafe handles approximately 950 transactions daily using the MICROS POS System and generates around $1.4 million in annual retail sales. The ideal candidate will possess progressive retail experience, a customer-focused approach, and a drive for revenue growth.

Requirements

Progressive retail experience
Customer-focused
Revenue-driven

Nice To Haves

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
Minimum of one to three years of retail foodservice management experience preferred, preferably in healthcare, higher education, fast-casual restaurants.
Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation.
Proficient computer skills to include; MICROS POS, Microsoft Office programs, e-mail and the Internet.
Experience with cash retail operations.
P&L accountability and contract-managed service experience is desirable.
Merchandising experience highly desirable.
Supervisory, leadership, management and coaching skills.
Good communication skills both written and verbal, ability to communicate across various levels to include management, customer and associate levels.
Knowledge of financial, budgetary, accounting and computational practices.

Responsibilities

Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of hourly team members.
Oversees all aspects of the catering operation, including planning, execution, and management of events, staff, and finances.
Ensures customer satisfaction and good public relations through the safe and efficient use of resources.
Directs staff members to provide scheduled retail services in accordance with corporate policies and presentation standards.
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation.
Completes all daily, weekly, or monthly reports as outlined in the corporate policies and procedures on a timely basis, meeting all prescribed deadlines.
Communicates effectively with all team members, patients, and families.
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds.