Healthcare Administrator

Covenant Living•Batavia, IL

1d•Onsite

About The Position

This position is appointed by the Executive Committee of the Board of Directors of Covenant Living Communities and Services, reports directly to the Executive Director, and is accountable for delivering exceptional business outcomes in the areas of financial health, quality of healthcare services, employee and resident satisfaction, and regulatory compliance. The Healthcare Administrator is responsible for the leadership of several functional areas, including: Healthcare, social services, therapy services, and activities. The Healthcare Administrator also serves as the Healthcare Compliance Liaison.

Requirements

Bachelor’s Degree is required.
Active state appropriate Healthcare Administrator’s license
Minimum of 3 years experience as a Healthcare Administrator or following completion of “Administrator in Training” program within the organization.
Minimum of 3 years management / supervisory experience.
Experience mentoring, motivating, and developing staff. Experience as a manager of people.
Experience understanding clinical operations with well developed clinical operations knowledge.
Experience in Skilled Nursing / Long Term care is required.
Experience with survey.
Experience with FTE management / labor management. Experienced in the statistics of how labor management works.
Strong interpersonal skills, to mentor and grow the team and build relationships.
Exceptional conflict management skills, to reduce and resolve conflict without a lot of noise.
Creative mindset, with ability to generate creative solutions to problems and new ideas that can drive business development.
Excellent communication skills, both oral and written. Must demonstrate strong consistency and business professionalism in communication skills to effectively work with residents, families, physicians, and staff.
Excellent judgement and discretion.
Business mindset, with ability to proactively seek out opportunities to better the business.
Ability to work effectively in a matrix environment and ability to partner with other groups across the organization.
Ability to consistently meet hard deadlines. Ability to prioritize activities to deliver results and achieve deadlines.
Exceptional ability to build positive relationships and manage relationships effectively.
Ability to be resourceful and forward thinking.
Problem solving mindset, with desire to continuously improve operations.
Well developed skill in managing work through others (delegation) and leading leaders.
Proven ability to lead team effectively to achieve successful business results.
Well versed in regulatory requirements.
Strong technology skills, including proficiency in Microsoft Office Suite as well as ability to work with dashboards, spreadsheets, data manipulation, and medical record navigation.

Nice To Haves

Emphasis in Healthcare Administration is preferred.
Master’s Degree in Healthcare Administration or Business Administration
For-profit business experience is a plus.
Experience in a multi-site organization is a plus.
Experience building relationships in a matrix organization is a plus.

Responsibilities

Deliver exceptional business outcomes in the areas of financial health, quality of healthcare services, employee and resident satisfaction, and regulatory compliance.
Responsible for leadership of several functional areas, including: Healthcare, social services, therapy services, and activities.
Serve as the Healthcare Compliance Liaison.
Achieve solid business unit margins through effective management of payor mix, revenue, expenses (including labor), and occupancy.
Manage and measure to financial metrics to include: reimbursements, payroll expenses.
Manage and interpret the business unit financial operating statement.
Meet and exceed healthcare metrics that drive high quality of care, both internal and national metrics.
Ensure sound operations from a system perspective. Use systems effectively to drive successful business outcomes.
Manage and measure quality metrics to include: re-hospitalization rates, weight management, fall prevention, wound management, pain management, etc.
Manage to systems and structures in place for the organization to produce consistent and compliance results.
Ensure proactive compliance with local, state, and federal regulations.
Ensure regulatory compliance for Skilled Nursing requirements.
Build high performing teams through effective motivational techniques, continuous feedback loops, clear expectation setting, and consistent performance management.
Create the right environment that enables team members to excel.
Attract and hire the right talent for the team. Develop and retain the talent.
Manage and measure to HR metrics to include: turnover / retention metrics, employee engagement score, and time-to-fill.
Develop systems and processes that motivate a diverse group of team members.
Ensure appropriate rewards and recognition are provided.
Improve employee retention rates.
Ensure high level of customer service.