Healthcare Administrative Intern (Wellesley)

The Vascular Care Group•Wellesley, MA

1d•Onsite

About The Position

The Vascular Care Group is a rapidly expanding innovative outpatient practice offering life-changing care for vascular patients. With Board Certified physicians, world class facility, and strategic partnerships with local hospitals and networks, they offer a new, convenient model to treat vascular disease. This internship offers the opportunity to gain hands-on experience in the day-to-day administrative operations of a medical office. The intern will work closely with the Office Manager and front desk team while helping create a welcoming and supportive environment for patients and their families. Through the exposure to healthcare regulations, insurance processes and patient coordination, the intern will gain the opportunity to build organizational, multitasking, and customer service skills.

Requirements

Currently pursuing (or recently completed) a high school diploma, associate’s, or bachelor’s degree
Interest in healthcare administration or medical office operations
Familiarity with basic computer systems such as Microsoft office
Hard working mentality with an eagerness to learn more information

Responsibilities

Interacting with patients and referring providers both in person and over the phone
Manage and update patient information for scheduling and insurance purposes
Maintain organized filing systems and handling patient records
Supporting daily office operations and assisting with special projects
Greeting and checking in patients, including collecting necessary information and forms
Guiding patients through intake paperwork and answering general questions
Helping coordinate patient flow and scheduling alongside clinical staff
Handle confidential medical information in compliance with privacy regulations like HIPAA
Collect co-pays and understand basic medical billing processes
Schedule appointments for physicians, clinicians, and imaging services