Home Healthcare Administrator

Human Touch Home Health Care • Denver, CO

2d

About The Position

Human Touch Home Health Care is seeking a Healthcare Administrative Assistant to support the daily operations and administrative functions of its home health care agency. The role supports smooth workflows and effective service delivery to patients and staff, including office administration, recordkeeping, staff onboarding, scheduling coordination, and communication. The position may also involve non-skilled field visits to complete homemaking duties and providing homemaking or personal care to patients as necessary.

The organization provides skilled and non-skilled home care services in Colorado and describes its approach as client-focused, compassionate care intended to help seniors, disabled people, and ill community members live more comfortably at home. Responsibilities may change with organizational needs and industry standards, and other related duties may be assigned by the employee’s supervisor.

Requirements

• Proven experience as an administrative assistant or in a relevant role.
• Excellent organizational and time-management skills.
• Strong verbal and written communication abilities.
• Proficiency in MS Office and other relevant software.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• High school diploma or equivalent.
• Compassionate and empathetic toward patients and their families.
• Detail-oriented, with a focus on accuracy.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Team player with a positive attitude and willingness to learn.
• Flexible and adaptable to changing priorities and responsibilities.
• Willingness to provide homemaking and personal care to patients as necessary.

Nice To Haves

• Knowledge of home health care services or healthcare administration.

Responsibilities

• Manage incoming calls and inquiries from patients and their families.
• Ensure accurate and timely communication with staff.
• Perform general office duties, including answering phones, responding to emails, and managing mail.
• Scan and upload patient information into the EMR system.
• Onboard new hires.
• Complete and submit professional references, background checks, and CAPS checks.
• Maintain and update employee HR files.
• Maintain and update patient records and databases accurately.
• Support scheduling and coordination of non-medical staff members.
• Communicate with caregivers about patient assignments.
• Assist with recruiting and onboarding new staff.
• Keep documentation, including patient agreements and staff credentials, current and compliant with regulatory standards.
• Help maintain confidentiality of sensitive patient and employee information.
• Assist with monitoring and maintaining quality assurance standards.
• Address concerns and escalate issues as appropriate to ensure resolution.
• Assist with non-skilled field visits as required to complete homemaking duties.
• Provide homemaking and personal care to patients as necessary.
• Perform other related duties as assigned by the supervisor.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Comprehensive benefits package for full-time employees, including Appleton Clinics Membership, mileage reimbursement, flexible schedules, paid time off, sick leave, and retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED