Healthcare Administrative Assistant/Surgery Scheduler

COASTAL ORTHOPEDICS & SPORTS MEDICINE • Bradenton, FL

6h • Onsite

About The Position

Join a supportive team at Coastal Orthopedics and help make a real difference in patient care. At Coastal Orthopedics, we are dedicated to providing top-tier care while fostering a collaborative and growth-oriented environment. As a Healthcare Administrative Assistant/Surgery Scheduler, you'll work directly with our patients, playing a vital role in ensuring a seamless and compassionate experience.

Requirements

• Bachelors degree or equivalent experience preferred.
• CPR certification (or ability to obtain within three months of hire).
• Experience with EHR systems (NextGen preferred) and knowledge of basic surgical techniques.

Nice To Haves

• Bachelors degree or equivalent experience
• Experience with NextGen EHR systems

Responsibilities

• Timely and accurately completes assigned tasks which include: triaging of incoming calls, working task logs, scheduling appointments (surgical procedures, pre-operative testing, physical therapy and imaging), handling medication refill request and performing other administrative duties as assigned.
• Coordinates all aspects of surgery scheduling to include pre-operative testing, cardiac/medical clearances, patient education, equipment needs and post-operative care.
• Works closely with the insurance department to ensure proper authorization is obtained.
• Arranges transportation and interpretation services for patients, when appropriate.
• Facilitates the coordination of care with outside referring physicians, ASC’s, hospitals, pharmacies, laboratories, physical therapy centers, skilled nursing facilities, home health agencies, imaging centers and supply vendors.
• Properly routes all diagnostic test results, medication requests and other pertinent patient information to the physician in a timely, accurate manner utilizing the PAQ.
• Urgent results requiring immediate attention need handled accordingly.
• Calls in medication requests and refills to the pharmacies as needed paying close attention to name, dosage and SIG.
• Obtains authorization for the prescription, as needed.
• Communicates with the front office staff on medication requests and patient pick-ups.

Benefits

• Team-Centric Environment: Work closely with our physicians and clinic team to provide excellent patient care.
• Professional Growth: Benefit from ongoing opportunities for skill development and career advancement.
• Work-Life Balance: Enjoy a structured yet supportive work schedule with full benefits.
• State-of-the-Art Facilities: Be a part of a practice using the latest technology and equipment in orthopedic care.
• Competitive compensation with full-time benefits.
• Opportunities for professional development and continued education.
• Comprehensive medical, dental, and vision coverage, plus retirement savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees