Health Worker 4 (2588) - Multiple Departments Citywide - H00197

City and County of San Francisco•San Francisco, CA

2d•Onsite

About The Position

This is a Citywide Exam posting for a Permanent Civil Service position. The role involves supervising a specific health or rehabilitation program, planning and directing program activities, supervising and training lower-level personnel, liaising with community and professional agencies, assisting in program planning and evaluation, interviewing and screening clients, performing crisis intervention, providing social counseling and assisting in group therapy, and supervising program operations on specified wards or units. The position may also involve working with diverse populations, including the homeless, individuals with infectious diseases, or those in correctional or psychiatric facilities, and may require exposure to inclement weather or heavy lifting.

Requirements

Three (3) years of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies, Providing culturally appropriate health education/information and outreach to targeted populations, Providing referral and follow up services or otherwise coordinating care, Providing informal counseling, social support and advocacy to targeted populations, Escorting and transporting clients, Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure
Ability to work effectively in diverse, multicultural environments by understanding the ethnic, economic,and social factors affecting communities
Ability to provide trauma-informed, culturally responsive, and equitable care
Ability to establish and maintain effective and cooperative working relationships
Ability to coordinate services and schedule appointments
Ability to prepare, organize and maintain records
Ability to implement activities and programs
Ability to assess client needs through interviews and evaluations
Ability to apply sound judgment to develop appropriate services or treatment plans
Ability to interpret and apply office policies, laws, regulations and procedures
Ability to read and review information such as forms and documents
Ability to apply de-escalation or counseling techniques in sensitive or high stress situations
Ability to train individuals, evaluate work performance, and provide constructive feedback
Ability to lead, motivate,and supervise staff
Ability to work with patients/clients with substance use disorders & behavioral health needs
Ability to write effectively
Ability to utilize technology and work with data using various software and systems
Knowledge of principles of activity therapy
Knowledge of health and community services

Nice To Haves

Bilingual Proficiency in a variety of languages.

Responsibilities

Supervise a specific health or rehabilitation program; plans, directs, and coordinates the educational, recreational, therapeutic and work projects of the program participants as directed by professional staff
Supervise and train lower classification of paraprofessional personnel in the skills required for successful performance of their assigned duties; assist in preparation of in-service training materials; provide liaison with Team Leaders regarding function and performance of Health Workers I, II, and III
Meet with representative of the local community and professional and social agencies to inform them of the scope of available treatment programs and to elicit their cooperation and support; provide community education services
Assist in planning and execution of programs and operations, research projects, and reports, as directed; evaluate data and suggest programs in the preventive areas of social and health adjustments.
Interview and screen program clients, identifying general client condition; perform crisis intervention activities under professional direction; provide broad social counseling activities and assists in group therapy sessions
Supervise the program on specified wards or units and/or assisting the director of the program when assigned to a specialized activity program
Perform other duties as assigned/required.