Health & Wellness Support Specialist

Emmaus Community of Pittsburgh•Pittsburgh, PA

9d•$22 - $24•Hybrid

About The Position

The Health & Wellness Support Specialist will work as a team member, follow directions, and agree to supervision by the Nurse / Health Services Manager. This role will maintain and promote respectful and meaningful relationships with the residents. The specialist will help to ensure compliance with all State and County mandated regulations (6100s, 6400s, and 6500s) and provide leadership and model best direct care practices for new staff. This position involves administering medication, participating in medication training of new staff, and will become the primary med trainer once acclimated. The specialist will research and recommend training on specific healthcare needs and ensure all health-related Relias Trainings are uploaded in a timely manner. They will also help plan and conduct health-related activities, educate residents about medical appointments, and ensure documentation of refusals. The role includes assisting with eMAR configuration and oversight, reviewing eMARs for accuracy, acting as a liaison between PDC and Emmaus when the RN is not available, and assisting with resolving medication issues. The specialist will also assist in semi-annual physician order review and distribution, ensure accurate utilization of appointment tracking/health tracking features in Therap and other healthcare data entry, and attend medical appointments with residents as needed. They will ensure all follow-up is completed, including lab orders, paperwork filing, team communication, and scheduling future appointments. In emergency medical care situations, the specialist will work with the Point Person/Nurse to ensure documentation is collected, filed, and shared, and that follow-up is completed. This includes visiting individuals in hospital/rehab facilities, assisting with discharge planning, coordinating supplemental habilitation, and planning quality post-acute care. The specialist will track residents’ annual physical due dates and TDAP vaccinations, provide reminders, collect and review completed physicals, and forward them to the RN. Periodically, they will assist the agency nurse in reviewing medical books for completeness and accuracy. The role also includes participating in the On Call Rotation, attending staff meetings/trainings, assisting with other healthcare-related activities, working with the RN on Performance Based Contracting, and assisting with incident management/entering incidents into EIM, with training provided.

Requirements

2 years full-time DSP experience
Strong computer skills
Robust organizational and time management skills
Ability to communicate effectively and compassionately with individuals, families, and interdisciplinary teams (internal and external)
Proficient knowledge of Office of Developmental Programs (ODP) regulations
Proficient knowledge of Incident Management
Proficient knowledge of Medication Administration/Documentation
Proficient knowledge of Positive Behavior Support
Proficient knowledge of Abuse prevention
Proficient knowledge of HIPAA and confidentiality
Proficient knowledge of CPR/First Aid
Proficient knowledge of Therap - compliant notes, SComm, EMAR, etc.

Nice To Haves

NADSP credentialed a plus!
Willing to work with all residents at all sites as needed.
Flexibility.
Will take Medication Administration Train the Trainer course within 6 months of acceptance of position.
Will take HRST rater training (within 6 months of acceptance of position).

Responsibilities

Administer medication and participate in medication training of new staff.
Become the primary med trainer once acclimated to the training structure.
Research and recommend training on specific healthcare needs.
Ensure all health-related Relias Trainings (CPR, 1st Aid, Med Admin) are uploaded in a timely manner.
Plan and conduct health-related activities for Emmaus Enrichment.
Educate residents about the importance of medical appointments and ensure documentation regarding all refusals.
Assist with eMAR configuration and oversight: Adding new medications, updating dosages, discontinuing medications.
Review eMARs on a routine basis to ensure complete and accurate documentation of medication administration.
Act as a liaison between PDC and Emmaus when RN is not available (resolving prescription issues/delivery issues, etc).
Assist Residential Advisors/SDSPs in resolving and managing medication issues.
Assist in semi-annual physician order review and distribution.
Ensure accurate utilization of appointment tracking/health tracking features in Therap and other healthcare data entry.
Attend medical appointments with residents as needed.
Ensure all follow up is completed (lab orders, paperwork filed appropriately, changes communicated to team, future appointments scheduled, etc.).
Ensure all relevant documentation is collected, filed, and shared with appropriate staff for emergency medical care.
Visit individuals in hospital / rehab facilities / etc. to ensure proper care planning; assist with discharge planning and follow up.
Coordinate / schedule supplemental habilitation as needed when an individual is inpatient.
Work with the team to plan quality post-acute care (including relevant training).
Track residents’ annual physical due dates and TDAP (tetanus) vaccination to ensure all are completed within the required timeframes.
Provide RAs/SDSPs with reminder emails, collect completed physicals, review for completion/accuracy, then forward to the RN for review.
Periodically assist the agency nurse in reviewing all medical books to ensure follow up and documentation is completed and filed, and that records are up to date.
Participate in the On Call Rotation (after 3 months of accepting the position).
Attend staff meetings/trainings as required.
Assist with other healthcare related activities that may need attention (ie: assist RN in conducting health related assessments such as fall prevention, safe eating, positioning, etc.; policy review and development).
Work with RN regarding Performance Based Contracting activities.
Assist with incident management/entering incidents into EIM (primarily medication errors).
Provide feedback to staff responsible, resolves issues related to medication errors.