Health & Wellness Assessment & Analytics Coordinator

The Beach • Long Beach, CA

21h • Onsite

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary
Under the general direction of the Assoc Dir Clinical Services, this position performs program analytics and supports continuous quality improvement efforts for Health and Wellness programs and Division of Student Affairs initiatives. Responsibilities include statistical data collection, analysis, reporting, and visualization; supporting accreditation and compliance activities; and assisting with the evaluation of program effectiveness to inform planning and decision-making across Counseling and Psychological Services (CAPS), Student Health Services (SHS) and other Health & Wellness related programs. The incumbent is the subject matter expert for program evaluation in coordination with supervisor. In addition, the position contributes to an inclusive and supportive environment by delivering equitable, culturally responsive, and student-centered services that enhance the quality of campus life and support student retention and graduation, consistent with the division’s commitment. ACPA’s 2024 and 2025 Most Promising Places to Work in Student Affairs.

Requirements

• Strong understanding of research methods, survey design, program evaluation techniques, and assessment methodology.
• Experience designing and distributing surveys through platforms such as Qualtrics, Microsoft Forms, Campus Labs, SurveyMonkey, or similar tools.
• Advanced analytical skills, with the ability to collect, extract, analyze, and interpret both quantitative and qualitative data using statistical and data analysis software such as Python, SPSS, SAS, R, and Excel, as well as qualitative analysis tools.
• Adept at leveraging analytics embedded within third-party systems such as PnC and Titanium.
• Ability to independently learn software functions through vendor documentation with limited institution-specific support.
• Provide expert guidance on data quality, usability, research ethics, and compliance with applicable regulations and standards, including HIPAA and FERPA, while maintaining strict confidentiality of sensitive information.
• Highly organized and capable of managing multiple assignments, adapting to changing priorities, meeting deadlines, and exercising sound judgment in a dynamic environment.
• Skilled at analyzing complex problems, identifying practical solutions, and making recommendations within established guidelines.
• Excellent written and verbal communication skills, enabling them to prepare, edit, and present clear, accurate reports, correspondence, and documentation for diverse audiences.
• Strong interpersonal skills to build and maintain effective working relationships with clinical, administrative, and other stakeholders, while working both independently under general direction and collaboratively within cross-functional teams.
• Commitment to university policies, procedures, professional standards, and the accurate maintenance of records and documentation.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
• Equivalent to a bachelor’s degree in a related field and four years of relevant experience required.

Nice To Haves

• Equivalent to a bachelor’s degree in health sciences, health care administration, public health or associate’s in nursing preferred.
• Master of Public Health or bachelor’s in nursing preferred.
• Expertise in statistical programming languages preferred.

Responsibilities

• Develop program analytics for Health and Wellness programs, including data collection/aggregation, analysis, reporting, and qualitative data collection and interpret impact of program initiatives.
• Analyze quantitative and qualitative data, including statistical analysis, to identify trends and support program planning and decision-making.
• Assist with accreditation processes, including preparation of documentation, tracking requirements, and maintaining compliance materials.
• Develop and coordinate with clinical and nursing teams to evaluate study proposals for quality improvement, including method/material/data collection development, data analysis, data visualization, and report completion and finalization.
• Assist with program review processes, including data analysis and preparation of reports and make recommendations based on audit findings, and co-authors program review reports.
• Coordinate in collaboration with DSA and campus partners on program evaluation and reporting activities.
• Coordinate with campus partners to create marketing materials, social media posts, and web banners for Health and Wellness (CAPS and SHS) Initiatives.
• Participate in meetings, committees, and special projects obtain information and report findings/information to supervisor.

Benefits

• Up to 24 vacation days per year (based on employee group and/or length of service)
• 14 paid holidays
• 12 sick days annually with unlimited accrual
• Variety of medical, dental, and vision plans
• Participation in the CalPERS defined benefit plan
• Voluntary savings options such as 403(b), 401(k), and 457 plans
• Tuition fee waiver programs for eligible employees
• Dependent eligibility varies by employee group and bargaining unit
• Confidential counseling and support services for employees and their families (Employee Assistance Program - EAP)
• Wellness programs
• Professional development opportunities
• Insurance options including life, disability, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level