Health Unit Secretary

Brown County•3150 Gershwin Dr. Green Bay, WI

6d•Onsite

About The Position

Responsible for performing clerical and receptionist duties while functioning as the focal communication source on the respective inpatient nursing unit(s) at Nicolet Psychiatric Center, Bay Haven, and Bayshore Village. This role involves initiating and maintaining client clinical records, arranging ancillary appointments and transportation, coordinating interpreter services, and managing communication with staff, clients, and families. The Health Unit Secretary also performs secretarial duties for professional staff, maintains the confidentiality of client information, and orders necessary supplies. Additionally, this position may involve cross-training for scheduling, assisting with direct care if needed, and supporting audits and documentation reviews for medical staff.

Requirements

High School Diploma
Completion of on-the-job orientation
Prior experience with physician administrative support and physician order-entry preferred
Completion of a CNA program
Knowledge and understanding of medical terminology.
Knowledge, understanding and the ability to maintain the confidentiality of all matters dealing with client care.
Knowledge of and ability to utilize a computer and the required software.
Ability to type at a minimum rate of 40 net words per minute.
Ability to organize, prioritize and utilize time management skills.
Ability to effectively communicate both orally and in writing, including legible handwriting and ability to print.
Ability to understand and accurately follow through on oral and written instructions.
Ability to function within the established procedures of the unit, facility and the Human Services Department and to adjust to new procedures.
Ability to establish and maintain effective working relationships with staff and the public.
Ability to operate a variety of standard office equipment, such as personal computers, calculators, photocopy equipment, FAX machine, etc.
Ability to complete and maintain necessary documentation according to applicable requirements, codes and policies.
Ability to work the required hours of the position.
Must be free from communicable disease.

Nice To Haves

Certified Nursing Assistant preferred or crisis trained technician or willingness to obtain within 6 months.

Responsibilities

Transcribes physician's orders per inpatient unit, as directed.
Initiates and maintains clinical record of client upon admission and during client’s stay.
Arranges ancillary client appointments and transportation including, but not limited to: outside medical consults, dental, podiatry, audiology, radiology, ophthalmology, and diagnostic imaging.
Arranges Interpreter Services for client under the direction of the clinical care team.
Notifies appropriate professional staff members, clients and guardian/family of the client-staffing schedule and visitation periods.
Utilizes communication skills effectively when interacting with staff, clients, family members, guardians and the public.
Performs secretarial duties for the hospital, nursing home, and CBRF professional staff (RN Managers/designee, MDS Nurse, Social Worker) in all client related matters, i.e. copying client records, faxing documentation, etc.)
Maintains client clinical record in accordance with Health & Human Services department and inpatient unit policies and /procedures ( i.e. thinning charts, etc.)
Functions as a communication source for the hospital, nursing home, and CBRF.
Maintains a clean, safe, and organized working environment.
Maintains the confidential nature of client and business information.
Attends staff meetings, in-services, and outside agency training sessions, as scheduled.
Completes and maintains necessary documentation according to applicable requirements, codes and policies.
Cross-trained to provide back-up coverage to Scheduling Specialist position; assists with staffing scheduling as directed.
May be required to flex schedule and duties to provide direct care as directed by supervisor to assist the organization in meeting client care needs.
Orders supplies, including maintaining and ordering copies of paperwork from the copy center and re-stock the units as needed.
Assists the Director of Nursing and staff nurses with audits, transcription, updates, and supporting work as requested.
Coordinates and arranges medical record documentation review for Independent Medical Evaluations (IMEs) and other medical care needs for the Psychologist, Psychiatrists, Medical Physician, and Medical Staff as requested for all inpatient units.
Performs related functions as assigned.