About The Position

Performs diverse clerical and reception support duties in support of a unit or department. May assist with patient care needs.

Requirements

  • The individual must be able to work the hours specified.
  • Visual acuity adequate to perform position duties.
  • Ability to communicate effectively with others.
  • Ability to hear, understand and distinguish speech and other sounds.
  • High School or GED Equivalent

Nice To Haves

  • Related experience in a healthcare setting

Responsibilities

  • Serves as a unit/department resource, providing customer service to patients, families, healthcare staff.
  • Greet all persons, answer inquiries, direct, and assist them.
  • Uses appropriate reception etiquette for telephone, nurses’ desk receiving area and paging system when answering phone, making announcements and/or assisting visitors, assist in providing direction during emergencies.
  • Communicates messages, explanations and instructions clearly, accurately and in a timely manner to all members of the healthcare team.
  • Keeps work area clean and organized, assists or is responsible for set up and/or restocking rooms, ordering supplies, and cleaning.
  • Accurately enters patient admission/registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains/distributes patient education materials as directed.
  • Assists with transfer and/or discharge paperwork and communicates necessary for receiving departments/facilities.
  • Assists RN/LPN/Patient Care Tech in meeting the needs of the patient care needs as requested and appropriate to the unit/department.

Benefits

  • PTO available day 1 for eligible hires.
  • Up to 5% employer matching contribution for retirement
  • Career development guided by hands-on training and mentorship
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