Health Unit Coordinator (HUC)- Solid Organ Transplant
About The Position
The Health Unit Coordinator (HUC) serves as the operational and communication hub for a 28-bed solid organ transplant unit caring for kidney, liver, and pancreas transplant donors and recipients. The mixed unit serves acute and Intermediate Care (IMU) patients, as well as a small population of acute care medicine patients. Many patients are immunosuppressed and take multiple hazardous medications. The HUC supports daily unit operations by connecting caregivers, patients, families, visitors, and support departments. Working alongside nurses, physicians, and other teams, the coordinator helps information, resources, and patient care activities move efficiently through a busy, fast-paced healthcare environment. The role calls for strong organization, communication, attention to detail, and the ability to stay calm and focused in dynamic and high-pressure situations. This position is suited to candidates with backgrounds in healthcare administration, customer service, hospitality, front desk operations, or other fast-paced service environments. No prior experience is required.
Requirements
- High school graduate or equivalent.
- No experience required.
- No licensure required.
- Strong communication and organizational skills, attention to detail, and ability to remain calm and focused in a dynamic healthcare setting.
- Proficient communicative, auditory, and visual skills; ability to write legibly.
- Ability to sit for prolonged periods, frequently bend or stoop, and lift, push, or pull less than 20 pounds.
- May be exposed to chemicals, blood or body fluids, and infectious disease.
Responsibilities
- Serve as the primary point of contact for the nursing unit and welcome patients, families, visitors, and staff.
- Manage incoming phone calls and coordinate communication among interdisciplinary healthcare teams.
- Support admissions, discharges, transfers, and patient transportation activities.
- Track patient locations, room assignments, and patient movement throughout the unit.
- Maintain unit logs, operational documentation, checklists, and electronic medical record workflows.
- Coordinate equipment repairs, maintenance requests, and supply needs with hospital support departments.
- Assist with staffing and assignment coordination.
- Maintain accurate communication boards and patient information displays.
- Support infection prevention and patient safety initiatives by accurately communicating precautions and special care requirements.
- Help facilitate smooth unit operations during routine activities and urgent or high-pressure situations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Generous paid time off
- Retirement savings
- Long-term and short-term disability
- Health savings plans and flexible spending accounts
- Certification and education support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
