Health Unit Coordinator - Emergency Department, Nights

Mayo Clinic•Phoenix, AZ

4d•$19 - $25•Onsite

About The Position

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Requirements

Organizational, receptionist, and clerical support skills
Ability to monitor and order supplies
Ability to promptly answer patient call lights and elevate patient needs to nursing staff
Ability to assist the care team with managing orders in the electronic health record (EHR)
Effective communication skills via a variety of modalities with patients, visitors, and facility staff
Familiarity with multiple Mayo Clinic resources
Good judgment and problem-solving skills
Strong interpersonal skills

Responsibilities

Monitoring and ordering supplies
Promptly answering patient call lights and elevating patient needs to nursing staff
Assisting the care team with managing orders in the electronic health record (EHR)
Communicating effectively via a variety of modalities with patients, visitors, and facility staff
Playing an integral role in communication across the continuum of care
Functioning as a resource to members of the health care team
Carrying out all aspects of the job using good judgment and problem-solving skills
Assuming responsibility for self-development within the role
Participating in continuous improvement activities
Supporting the healthcare team by anticipating and responding to team requests and patient needs