Health Unit Coordinator - Inpatient Psych

Yale New Haven Health • Westerly, RI

1d

About The Position

The Health Unit Coordinator/Secretary supports the efficient functioning of the inpatient psychiatric nursing unit. Through communication and the requisitioning and management of supplies and equipment, the coordinator organizes activities involving nursing staff, patients, physicians, other hospital departments, and visitors. The role also performs general receptionist and clerical duties and maintains patient records on the assigned unit.

Employees are expected to understand and support the organization’s vision and mission and demonstrate its values of integrity, patient-centered care, respect, accountability, and compassion. The coordinator is expected to provide respectful, compassionate, and professional customer service; cooperate with colleagues; report to work prepared and on time; and contribute to staff development and education.

Requirements

• High school graduate or equivalent.
• Ability to communicate effectively and document information accurately.
• Ability to deal efficiently and effectively with a wide variety of individuals.
• Strong ability to communicate and interact professionally in a busy environment.

Nice To Haves

• Experience in a professional setting with customer service responsibility.
• Certification by NAHUC (National Association of Health Unit Coordinators).
• CPI training within one year of employment.
• Basic computer knowledge.
• Knowledge of basic medical terminology.

Responsibilities

• Use the skills and judgment necessary to facilitate efficient functioning of the nursing unit.
• Maintain patient records on the assigned unit.
• Act as a resource and role model.
• Participate in training and educational activities for other staff members.
• Demonstrate respect, dignity, compassion, and professionalism toward customers using the four tenets of Patient Family and Centered Partnership.
• Recognize and value fellow employees’ contributions and demonstrate cooperation and teamwork.
• Report to work on time and prepared to work, and follow hospital policies for lateness, absenteeism, and time-off requests.
• Coordinate activities involving nursing staff, patients, physicians, other hospital departments, and visitors through communication and management of supplies and equipment.
• Perform general receptionist and clerical duties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED