Health Unit Coordinator, Gastroenterology/Colorectal Surgery Unit

Cincinnati Children's•Greendale, WI

2d•Onsite

About The Position

This position provides daily operational and administrative support for the Gastroenterology/Colorectal Surgery Unit and its outpatient services. The Health Unit Coordinator functions as a resource for clinical personnel regarding unit and outpatient operational issues. They anticipate departmental needs and provide coordination of information systems, environmental, admitting, and clerical functions for patient areas within a medical center dedicated to the care of infants, children, and adolescents. The role involves maintaining unit information systems, ensuring fiscal responsibility, managing the unit's environment for safety and efficiency, and coordinating patient flow. Communication is key, requiring adherence to CCHMC's CARES behaviors, obtaining non-clinical information from parents/guardians, and ensuring the timeliness, accuracy, availability, and security of patient information, including HIPAA standards.

Requirements

High school diploma or equivalent
No directly related experience

Responsibilities

Operates and maintains unit information systems, including medical record integrity, forms management, timely response to faxes, printed material, and mail.
Ensures accuracy of patient data and timely completion of admissions, discharges, transfers, and short stay documentation.
Demonstrates fiscal responsibility and accountability for patient charges/rental equipment and CCHMC charge capture procedures.
Ensures the unit maintains a designated par level of clerical supplies.
Ensures all areas within the division are organized and present a safe, accessible, effective, and efficient environment.
Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit.
Assists with compliance of visitor policies and applying arm bands for parents/caregivers.
Reports maintenance and environmental service needs to the appropriate division and follows up to assure completion.
Collaborates with clinical, admitting, information systems, and environmental services staff to coordinate efficient patient flow.
Identifies system problems and utilizes strategies for resolutions.
Responds to communication system/patient alarms with a sense of urgency.
Reviews and revises staffing information.
Demonstrates Cincinnati Children's CARES behaviors in all interactions.
Interacts with parents/guardians to obtain non-clinical information as requested.
Ensures and reviews timeliness, accuracy, availability, and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older).
Has in-depth knowledge of HIPAA standards and fosters application to clinical practice.
Provides daily operational/administrative support for the unit and outpatient services.
Functions as a resource for clinical personnel regarding unit and outpatient operational issues.
Anticipates needs for the department and provides coordination of information systems, environmental, admitting, and clerical functions for patient areas.