Health Unit Coordinator

CommonSpirit Health•Phoenix, AZ

11h•Onsite

About The Position

As our Health Unit Coordinator (HUC), you will serve as the central administrative and communication hub for the nursing station, ensuring efficient patient flow and supportive operations. Every day you will perform clerical/reception duties, manage supply/equipment requests, and handle admissions, discharges, and transfers. You'll maintain records, check charts, obtain documents, and process/transfer orders. You will also answer call lights and incoming calls, directing them appropriately, and may assist with medication retrieval/delivery. To be successful, you will demonstrate exceptional organizational skills, meticulous attention to detail, and rapid multitasking. Excellent communication and interpersonal skills are essential for interacting with patients, families, and the healthcare team, with a strong commitment to supporting patient care. Enhances the hospital experience of the patient and their family members through strong customer service skills and actions appropriate to the particular floor. Items may include, but are not limited to greeting activities, patient rounding, call light response and alert of appropriate staff, patient/family education, acting as a resource for certain programs, discharge phone calls Participate in value added activities as appropriate given staff, leadership, department and patient needs Participate in administrative tasks that drive quality and core metrics. Activities may include, but are not limited to chart audits, auditing for clinical compliance or program compliance Follow-up on physician orders and document actions taken in the medical record Monitors the needs of nurse/physician during examinations, treatments, and procedures, and assists nursing in patient care with the appropriate competency and training Anticipates the needs of the unit by ensuring all supplies and equipment are available for efficient patient care

Requirements

High School Diploma or GED
Must be able to read, write and speak English fluently

Nice To Haves

3 months related experience in an acute care setting
Medical terminology
Health Unit Certification

Responsibilities

Perform clerical/reception duties
Manage supply/equipment requests
Handle admissions, discharges, and transfers
Maintain records, check charts, and obtain documents
Process/transfer orders
Answer call lights and incoming calls, directing them appropriately
Assist with medication retrieval/delivery
Enhance the hospital experience of the patient and their family members through strong customer service skills and actions appropriate to the particular floor
Participate in value added activities as appropriate given staff, leadership, department and patient needs
Participate in administrative tasks that drive quality and core metrics
Follow-up on physician orders and document actions taken in the medical record
Monitor the needs of nurse/physician during examinations, treatments, and procedures, and assist nursing in patient care with the appropriate competency and training
Ensure all supplies and equipment are available for efficient patient care