Health Unit Coordinator/ Resource Team
About The Position
UW Medicine - Resource Team has an outstanding opportunity for a Part-time Days Health Unit Coordinator. This position is conveniently located near public transportation and offers an opportunity to make a difference for the patients and employees served, with potential for career growth. The role requires thriving in a busy, fast-paced environment where multitasking and strong organizational skills are essential. The Health Unit Coordinator will provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging call lights. They will respond to patient and family inquiries in a timely, courteous, and accurate manner, and assist in maintaining a welcoming and organized unit environment. The coordinator will work closely with the charge RN to help manage patient flow, prioritize unit needs, and coordinate admits, transfers, and discharges. Responsibilities also include preparing and compiling discharge packets, coordinating transportation and paperwork for patient transfers and diagnostic testing, handling unit paperwork, maintaining patient chart maintenance, consent forms, and other documentation, and maintaining inventory of supplies and equipment and restocking as needed. The role involves utilizing computer systems such as Epic, Microsoft Teams, and Outlook for communication, documentation, and coordination, and partnering with all members of the care team to prioritize patient satisfaction and exceptional care delivery. Other assigned duties may also be part of the role.
Requirements
- High school graduation or equivalent
- One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging call lights
- Respond to patient and family inquiries in a timely, courteous, and accurate manner
- Assist in maintaining a welcoming and organized unit environment for patients, families, and staff
- Work closely with the charge RN to help manage patient flow, prioritize unit needs, and coordinate admits, transfers, and discharges
- Prepare and compile discharge packets to support timely and safe patient discharges
- Coordinate transportation and appropriate paperwork for patient transfers and diagnostic testing
- Handle unit paperwork, including patient chart maintenance, consent forms, and other documentation
- Maintain inventory of supplies and equipment and restock as needed
- Utilize computer systems such as Epic, Microsoft Teams, and Outlook for communication, documentation, and coordination
- Partner with all members of the care team to prioritize patient satisfaction and exceptional care delivery
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
