Health Unit Coordinator/ Resource Team

University of WashingtonSeattle, WA
Onsite

About The Position

UW Medicine - Resource Team has an outstanding opportunity for a Part-time Days Health Unit Coordinator. This position is part of a busy, fast-paced environment where multitasking and strong organizational skills are essential. The Health Unit Coordinator will provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging call lights. They will respond to patient and family inquiries in a timely, courteous, and accurate manner, and assist in maintaining a welcoming and organized unit environment. The role involves working closely with the charge RN to help manage patient flow, prioritize unit needs, and coordinate admits, transfers, and discharges. Responsibilities also include preparing and compiling discharge packets, coordinating transportation and paperwork for patient transfers and diagnostic testing, handling unit paperwork, and maintaining inventory of supplies and equipment. The position requires utilization of computer systems such as Epic, Microsoft Teams, and Outlook, and partnering with all members of the care team to prioritize patient satisfaction and exceptional care delivery.

Requirements

  • High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

Responsibilities

  • Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging call lights
  • Respond to patient and family inquiries in a timely, courteous, and accurate manner
  • Assist in maintaining a welcoming and organized unit environment for patients, families, and staff
  • Work closely with the charge RN to help manage patient flow, prioritize unit needs, and coordinate admits, transfers, and discharges
  • Prepare and compile discharge packets to support timely and safe patient discharges
  • Coordinate transportation and appropriate paperwork for patient transfers and diagnostic testing
  • Handle unit paperwork, including patient chart maintenance, consent forms, and other documentation
  • Maintain inventory of supplies and equipment and restock as needed
  • Utilize computer systems such as Epic, Microsoft Teams, and Outlook for communication, documentation, and coordination
  • Partner with all members of the care team to prioritize patient satisfaction and exceptional care delivery
  • Other assigned duties

Benefits

  • Benefits for this position can be found at https://www.washington.edu/jobs/benefits-for-uw-staff/
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