Health Unit Coordinator - Med/Surg
About The Position
Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Avon Hospital provides state-of-the-art healthcare to all its patients and is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice. Avon Hospital's 3rd Floor Complex Medical Care unit provides care for cardiac, respiratory, wound care, renal, endocrine, gastrointestinal and post-operative patients. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. A caregiver in this role works evenings from 3:00 p.m. – 11:30 p.m. or 3:00 p.m. – 3:30 a.m.
Requirements
- High School Diploma or GED
- One year of experience in a customer service-related role
- Experience with typing, computer training or equivalent coursework
Nice To Haves
- College degree
- Experience with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)
Responsibilities
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and directing them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Handle various computer tasks, such as updating schedules and managing patient information.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Benefits
- tuition reimbursement
- comprehensive benefits that invest in your health, your physical and mental well-being, and your future
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
