Health Unit Coordinator - Internal Medicine Telemetry

Cleveland Clinic•Cleveland, OH

13d•Onsite

About The Position

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. H80 – General Medicine/Telemetry is a collaborative acute care unit dedicated to providing exceptional care for adults with various health concerns, that may include congestive heart failure, diabetes or other complex medical needs. H80 offers nurses a dynamic and rewarding environment where you will build expertise in clinical assessment, care coordination, and patient-centered care while working within a supportive team that promotes professional growth and development.

Requirements

High school diploma or GED
One year of experience in a customer service-related role
Experience with typing, computer training or equivalent coursework

Nice To Haves

College degree
Microsoft Office experience

Responsibilities

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and direct them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.