Health Unit Coordinator - HUC

Mayo Clinic • Mankato, KS

3d • $22 - $31

About The Position

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. Duties include monitoring and ordering supplies and may include transcribing orders to the patient electronic medical record and other communication devices. The HUC communicates with patients, visitors, and facility staff through a variety of modalities and supports communication across the continuum of care. The role serves as a resource to the health care team and requires familiarity with multiple Mayo Clinic resources. HUC activities complement the patient care delivery model. The coordinator uses sound judgment, problem-solving, and interpersonal skills; takes responsibility for self-development; participates in continuous improvement; and anticipates and responds to team requests and patient needs.

Requirements

• High school diploma or equivalent.
• Outstanding customer service, interpersonal, and organizational skills.
• Ability to adapt effectively to unpredictable situations in a patient care setting.
• Availability to work flexible hours, including days, evenings, nights, weekends, and holidays.
• Basic knowledge of computer systems and strong keyboarding skills, including Windows-based applications, LAN use, and intranet/internet use.

Nice To Haves

• Successful completion of college, a HUC vocational program, or HUC Certification.

Responsibilities

• Provide organizational, receptionist, and clerical support to patient care units and the health care team.
• Monitor and order supplies.
• May transcribe orders to the patient electronic medical record and other communication devices.
• Communicate with patients, visitors, and facility staff through a variety of modalities.
• Serve as a resource to members of the health care team and use Mayo Clinic resources.
• Anticipate and respond to health care team requests and patient needs.
• Use judgment and problem-solving skills in carrying out the role.
• Take responsibility for self-development and participate in continuous improvement activities.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.
• Competitive compensation and comprehensive benefit plans.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED