Health Unit Coordinator - Intermediate ICU (IMCU)

Cleveland Clinic • Florida Weston Hospital, FL

2d • Onsite

About The Position

Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Weston Hospital’s Intermediate Intensive Care Unit (IMCU) provides care to patients who require a higher level of care than routine, yet not to the intensity of critical care. As a Health Unit Coordinator (HUC) on our team, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this role works nights from 7:00 p.m. – 7:30 a.m.

Requirements

• High School Diploma or GED

Nice To Haves

• One to two years of clerical experience
• Strong office/clerical and technological experience
• Experience with Microsoft Office

Responsibilities

• Provide general secretarial and clerical duties and other duties such as placing charts in proper order, stamping documents including EMS log with date and name of patient, gathering and organization of emergency patient data, preparing charts, collecting data and completing general clerical duties.
• Complete physician order process and order entry.
• Answer call lights and follow up with appropriate caregivers.
• Ensure proper closing of charts (e.g. charge sheets, Health Screening Assessment, narrative notes, etc.) and that completed charts go to the Data Coordinator on discharge.
• Act as a receptionist and answer telephone, relay messages, place calls and interact with patients, families, visitors, staff and other departments in a professional manner.
• Transcribe physician's orders accurately, alert nurses to new orders, single orders, and stat medications and confirm that a Registered Nurse signs all orders.
• Receive and relay messages with accuracy from other departments (e.g. Lab, X-Ray, Admitting, etc.).
• Confirm that lab requisitions for patients are completed and sent to Lab.
• Answer patients call lights in a timely manner and follow up with appropriate nursing personnel with patient needs.
• Assess and organize workload, determine order of importance and prioritize work.
• Enter work orders in computer for appropriate departments regarding maintenance issues, biomed needs and IT related problems.
• Notify Environmental Services of rooms to be cleaned.
• Ensure 100% compliance with patient ADT functions and computer status.
• Complete a unit activity/time log for discharge, transfer and admissions.
• Complete Occurrence Report forms.
• Contact Patient Concierge or address patients/family issues with appropriate department head and act as a patient advocate to ensure proper patient comfort by alerting nursing caregivers of patients' needs (e.g., pain, anxiety, etc.).

Benefits

• Follows Standard Precautions using personal protective equipment as required for procedures.
• The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
• Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
• Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
• If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
• Please review the Equal Employment Opportunity poster.
• Cleveland Clinic is pleased to be an equal employment opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED