Manager Patient Care-Intermediate Care Unit (IMCU) & Telemetry Unit

American Addiction CentersWest Allis, WI
$51 - $77Onsite

About The Position

The Manager Patient Care is responsible for coordinating and managing all resources necessary to provide optimal nursing care within the Intermediate Care Unit (IMCU) & Telemetry Unit. This includes managing staff resources, patient care supplies, and automated patient care systems to ensure optimal patient care and productivity. The role involves evaluating the quality of care, developing service strategies, and fostering effective relationships with patients, families, staff, medical staff, and other departments. The manager facilitates evidence-based nursing practices, participates in shared governance, and ensures compliance with regulatory bodies like The Joint Commission. Additionally, the position involves assisting with the development of new services, managing human resources for staff, developing and managing budgets, and adhering to the organization's Code of Ethical Conduct. The role requires demonstrating knowledge and skills appropriate for the age of patients served.

Requirements

  • Registered Nurse license issued by the state in which the team member practices.
  • Bachelor's Degree in Nursing.
  • Typically requires 5 years of experience in nursing that includes experiences in multiple areas.
  • Includes 1 year of supervisory experience in managing a staff and budgets in a nursing environment at the supervisory/management level.
  • Advanced knowledge of nursing management concepts, clinical practice, and facilities policies and procedures.
  • Excellent interpersonal and communication skills and ability to deal with conflict resolution.
  • Strong aptitude in human resource management.
  • Ability to handle multiple demands simultaneously.
  • Sound decision making and critical thinking skills.
  • Proficient in use of computers, software, and other electronic systems.
  • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
  • Occasionally required to lift over 50 lbs. with assistance.
  • Required to use foot pedals on carts or machines.
  • Must have functional sight and hearing.
  • Exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids.
  • Required to wear gloves, goggles and gowns on an as-needed basis.
  • Operates equipment essential to performing the duties of the job.

Nice To Haves

  • Experience in Critical Care, Telemetry or Intermediate Care Unit
  • Prior experience at the Manager level

Responsibilities

  • Coordinates and manages all resources necessary to provide optimal nursing care, including availability of staff resources, patient care supplies and automated patient care systems.
  • Maintains an optimal level of productivity, based on the coordination of efficient 24-hour staffing and scheduling patterns and labor management standards.
  • Evaluates the quality of patient care provided by department staff by using standards of practice, patient outcomes and other quality indicators to include peer review, incident reports, use of policies and procedures, evaluation of equipment, supplies and products; ensures appropriate resources are available for department performance improvement initiatives.
  • Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction.
  • Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors.
  • Facilitates evidence-based nursing by creating an environment that encourages utilization of evidence in practice and decision-making to maintain quality, cost and customer service; ensures integration of evidence in congruence with departmental, organizational, and strategic goals.
  • Participates in shared governance councils and provides feedback as requested.
  • Responsible for attaining and maintaining department's compliance with the Joint Commission (TJC) on Accreditation and other regulatory bodies.
  • Develops and communicates change initiatives.
  • Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs.
  • Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
  • Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
  • Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Benefits

  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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