Health Unit Coordinator (HUC) | MedSurg
About The Position
Performs diverse clerical and reception support duties in support of a unit or department. May assist with patient care needs. Serves as a unit/department resource, providing customer service to patients, families, and healthcare staff. Greets all persons, answers inquiries, directs, and assists them. Uses appropriate reception etiquette for telephone, nurses’ desk receiving area, and paging system when answering the phone, making announcements, and/or assisting visitors. Assists in providing direction during emergencies. Communicates messages, explanations, and instructions clearly, accurately, and in a timely manner to all members of the healthcare team. Keeps work area clean and organized, assists or is responsible for set up and/or restocking rooms, ordering supplies, and cleaning. Accurately enters patient admission/registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains/distributes patient education materials as directed. Assists with transfer and/or discharge paperwork and communicates necessary for receiving departments/facilities. Assists RN/LPN/Patient Care Tech in meeting the needs of the patient care needs as requested and appropriate to the unit/department.
Requirements
- The individual must be able to work the hours specified.
- Visual acuity adequate to perform position duties.
- Ability to communicate effectively with others.
- Ability to hear, understand and distinguish speech and other sounds.
- High School or GED Equivalent
Nice To Haves
- Related experience in a healthcare setting
Responsibilities
- Serves as a unit/department resource, providing customer service to patients, families, healthcare staff.
- Greet all persons, answer inquires, direct, and assist them.
- Uses appropriate reception etiquette for telephone, nurses’ desk receiving area and paging system when answering phone, making announcements and/or assisting visitors, assist in providing direction during emergencies.
- Communicates messages, explanations and instructions clearly, accurately and in a timely manner to all members of the healthcare team.
- Keeps work area clean and organized, assists or is responsible for set up and/or restocking rooms, ordering supplies, and cleaning.
- Accurately enters patient admission/registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains/distributes patient education materials as directed.
- Assists with transfer and/or discharge paperwork and communicates necessary for receiving departments/facilities.
- Assists RN/LPN/Patient Care Tech in meeting the needs of the patient care needs as requested and appropriate to the unit/department.
Benefits
- PTO available day 1 for eligible hires.
- Up to 5% employer matching contribution for retirement
- Career development guided by hands-on training and mentorship
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
