Health Unit Coordinator – Neuroscience Unit

Cleveland Clinic•Colesville, MD

2d•Onsite

About The Position

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Marymount Hospital’s Neuroscience Medical Unit includes 3 East, 3 West, and 3 South, with mostly private rooms. Recognized by the American Heart Association for 2025 as a Get With The Guidelines®–Stroke Gold Plus quality achievement award recipient, Target: Stroke℠ Honor Roll Elite Plus, and Target: Type 2 Diabetes℠ Honor Roll. As our stroke specialty unit, we provide neurology and medical-surgical care for patients with a wide range of neuroscience diagnoses, including stroke/TIA, seizures, brain and spine disorders, and neurodegenerative conditions. You will work closely with our stroke coordinator and have opportunities for additional learning, strengthening the assessment and critical-thinking skills that help you recognize subtle changes and influence patient outcomes. This team is known for strong assessment skills, a nurturing environment, and reliable teamwork. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works days from 7:00 a.m. – 7:30 p.m. with every other weekend and holiday rotation requirements.

Requirements

High School Diploma or GED
One year of experience in a customer service-related role
Experience with typing, computer training or equivalent coursework

Nice To Haves

College degree
Microsoft Office experience

Responsibilities

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and direct them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.