The Health Unit Coordinator (HUC) is responsible for coordinating tests and treatments with and between various departments for patients on nursing units. This role maintains a working knowledge of the functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. The HUC facilitates communications required to support patient care, including managing a multi-line telephone, unit/site paging, and the hospital information system. They screen incoming telephone calls, monitor department office equipment, troubleshoot minor problems, and arrange for repair of major malfunctions. Additionally, the HUC maintains working knowledge of the Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment, processes daily patient charges, and compiles necessary chart forms for admissions, transfers, discharges, and expirations. They obtain appropriate copies of medical records for transfers and verify that medical records contain complete and accurate patient demographic information, identification, and registration. The HUC establishes and maintains positive customer relations, fosters a harmonious work environment, and demonstrates excellent communication and responsiveness to patient and team needs. This role requires the ability to provide age-appropriate care based on knowledge of growth and development across the life span.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED