Health Unit Coordinator - ED League City (7P-7A)

UTMB Health • League City, TX

4d

About The Position

Supports the daily operation of a patient care unit by providing clerical support to the health-care team. The role performs receptionist and secretary activities, maintains unit medical records, equipment, supplies, logs, and the care environment, and assists with patient needs that do not directly involve medical or nursing care. The coordinator communicates with patients, families, staff, and other departments; supports patient safety, confidentiality, and quality improvement; and completes related duties as required.

The position requires completion of an accredited Unit Coordinator/Clerk program, or one year of related job experience or college coursework, and BLS certification. Candidates should be proficient in typing, spelling, and medical terminology. Salary is commensurate with experience.

Requirements

• Completion of an accredited Unit Coordinator/Clerk program, or one year of related job experience or college coursework.
• BLS certification.
• Proficiency in typing, spelling, and medical terminology.

Responsibilities

• Perform receptionist and secretary activities, greet patients and guests courteously, handle telephone and intercom communications, and route calls and messages appropriately.
• Use computer and printing equipment to retrieve and process clinical information from the hospital information system; process electronic mail and messages accurately and promptly.
• Maintain bulletin boards, unit manuals, files, logs, records, and census reports; sort and distribute incoming unit mail.
• Maintain patient medical records in accordance with UTMB policies, including assembling, filing, maintaining, repairing, thinning, and organizing charts.
• Notify appropriate individuals of orders, admissions, transfers, and discharges within five minutes of the event, as appropriate; follow up to ensure ordered ancillary services are provided.
• Transcribe, enter, and recognize manual and electronic information in patient or hospital records accurately, concisely, promptly, and legibly.
• Track, obtain, monitor, order, and arrange repairs for unit equipment and supplies; maintain equipment manuals and inventories; prepare requisitions and justifications for replacement equipment.
• Assist in evaluating new supplies and equipment and follow up on evaluation results; inventory and order office supplies and medical record forms; maintain unit par levels and inventory control.
• Coordinate with sterile processing and purchasing, and track sterile tray processing to prevent lost charges or missing instruments.
• Assist with patient phone communications, room preparation, meal service, transportation, indirect patient care, room assignments, and errands as needed.
• Follow safety measures and take emergency action if patient safety is jeopardized; coordinate patient schedules with other hospital services and inform patients of dates and times.
• Help maintain a neat, orderly, safe, clean, and functional unit environment; submit and monitor work orders and perform related upkeep as needed.
• Support patient and family rights, serve as an advocate when appropriate, maintain confidentiality, and seek assistance with ethical dilemmas as appropriate.
• Participate in continuous quality improvement initiatives, report unusual incidents, and complete indicated follow-up actions.
• Prioritize and complete work efficiently, use time and resources effectively, and work cooperatively as an interdependent team member.
• Participate in unit or departmental meetings, in-services, and ongoing education; maintain applicable education, credentialing, and certification requirements; exchange feedback and pursue professional development.
• Adhere to internal controls and reporting structure and perform related duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed