About The Position

This role’s primary focus is direct patient care. The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs. The Patient Care Assistant assists staff with delegated tasks of direct and indirect patient care which supports and complements nursing practice under the supervision of a registered nurse. The Patient Care Assistant carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel.

Requirements

  • Direct patient care
  • Organizational, receptionist, and clerical support
  • Monitoring and ordering supplies
  • Assisting the care team with managing orders in the electronic health record (EHR)
  • Effective communication via a variety of modalities with patients, visitors, and facility staff
  • Integral role in communication across the continuum of care
  • Resource to members of the health care team
  • Familiarity with multiple Mayo Clinic resources
  • Good judgment and problem-solving skills
  • Strong interpersonal skills
  • Responsibility for self-development within the role
  • Participation in continuous improvement activities
  • Anticipating and responding to team requests and patient needs
  • Assisting staff with delegated tasks of direct and indirect patient care
  • Carrying out delegated skills that are within those functions limited by law to unlicensed nursing personnel

Responsibilities

  • Provides organizational, receptionist, and clerical support to patient care units and the health care team.
  • Monitors and orders supplies.
  • Assists the care team with managing orders in the electronic health record (EHR).
  • Communicates effectively via a variety of modalities with patients, visitors, and facility staff.
  • Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.
  • Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills.
  • Assumes responsibility for self-development within the role and participates in continuous improvement activities.
  • Supports the healthcare team by anticipating and responding to team requests and patient needs.
  • Assists staff with delegated tasks of direct and indirect patient care which supports and complements nursing practice under the supervision of a registered nurse.
  • Carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel.

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education
  • Advancement opportunities
  • Medical: Multiple plan options
  • Dental: Delta Dental or reimbursement account for flexible coverage
  • Vision: Affordable plan with national network
  • Pre-Tax Savings: HSA and FSAs for eligible expenses
  • Retirement: Competitive retirement package
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