About The Position

The Health Unit Coordinator (HUC) - Preceptor supports hospital operations by maintaining the nursing station and gathering and providing information to professional staff, patients, and families. The position performs clerical services and provides some direct patient care as directed by the Shift Supervisor and/or Staff Nurse. The role primarily supports patients in Med/Surg, floats to the Emergency Department as an ED Tech, and assists in OB as needed. As the central contact person for the Med/Surg, ED, and OB nursing units, the HUC performs transcription, clerical, and reception duties. The position also assists nurses in delivering nursing care and carries out patient care activities delegated by nursing staff. The schedule is described as tentative, with Monday, Tuesday, and Wednesday shifts in each of six weeks; the posting identifies the role as nights and 0.9 FTE. The med/surg unit is a fast-paced, high-acuity environment involving emotionally intense work and patients with diverse, complex, and rapidly changing conditions. The workload can be heavy, and care is delivered in a multidisciplinary, team-oriented environment focused on patient-centered care. There is potential exposure to infectious patients, harmful physical agents, and hazardous or toxic substances.

Requirements

  • Current Wisconsin Certified Nursing Assistant (CNA) certification, or the ability to obtain it.
  • BLS certification.
  • Ability to perform the essential functions of a Certified Nursing Assistant.
  • Ability to participate effectively in an interdisciplinary care team and develop and maintain effective working relationships with patients, family members, and team members.
  • Ability to handle stress effectively and convey empathy and compassion.
  • Effective time-management and organizational skills.
  • Ability to adhere to policies and procedures and maintain confidentiality in accordance with OMC policy.
  • Astute observation skills and excellent verbal and written communication skills.
  • Ability to provide age-appropriate and culturally appropriate care.
  • Exemplary telephone etiquette, good interpersonal skills, and ability to adapt to interruptions and changing priorities.
  • High level of attention to detail, medical terminology knowledge, and keyboarding/word-processing skills.
  • Critical-thinking and computer skills, including working knowledge of fax machines, copy machines, printers, and computers.
  • Ability to lift at least 50 pounds independently or with assistance, including helping move patients.
  • Ability to stand and walk for 8–12-hour shifts and frequently bend, stoop, kneel, push, and pull.
  • Physical strength to support patients, reposition them in bed, and assist with activities of daily living.
  • Manual dexterity for tasks such as taking blood pressure, changing bandages, feeding, and grooming.
  • Acute vision, including depth perception and close- and distance-vision, and hearing sufficient to monitor patient safety, detect changes in condition, and understand instructions.

Nice To Haves

  • One year of Med/Surg or hospital experience.

Responsibilities

  • Serve as the central contact person for the Med/Surg, Emergency Department, and OB nursing units.
  • Perform transcription, clerical, and reception duties and maintain the nursing station.
  • Gather and provide information to professional staff, patients, and their families.
  • Assist the nurse in caring for patients, primarily in Med/Surg; float to the Emergency Department as an ED Tech and assist in OB as needed.
  • Provide direct patient care as directed by the Shift Supervisor and/or Staff Nurse.
  • Assist nurses in carrying out the nursing process and provide daily patient care and activities delegated by nursing staff.
  • Coordinate patient care through collaboration with the nursing team and act as a patient advocate.
  • Monitor and interact with patient service departments, using interdisciplinary input to plan, implement, and evaluate care.
  • Perform other duties assigned within the scope of HUC or CNA practice.
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