Health Unit Coordinator (HUC)/CNA - Nights - 0.9FTE

LADD MEMORIAL HOSPITAL•Osceola, WI

25d•Onsite

About The Position

This position supports hospital operations by maintaining the nursing station, gathering and providing information to professional staff, patients, and their families, and providing clerical services. The role also involves direct patient care as directed by the Shift Supervisor and/or Staff Nurse, primarily in Med/Surg, with potential to float to the Emergency Department as an ED Tech and assist in OB as needed. The Health Unit Coordinator (HUC) acts as the central contact person for the nursing units, performing transcription, clerical, and reception duties. The Certified Nursing Assistant (CNA) assists the nurse in carrying out the nursing process to deliver high-quality nursing care, acting as a patient advocate and coordinating care through collaboration with the nursing team. The CNA provides daily patient care, activities, and other tasks as delegated by nursing staff, monitors patient service departments, and utilizes interdisciplinary input to plan, implement, and evaluate care.

Requirements

Critical thinking and computer skills required
Working knowledge of office equipment including, but not limited to, fax machines, copy machines, printers, and computers
Perform essential functions of a Certified Nursing Assistant
Effectively participate in the interdisciplinary care team
Develop and maintain effective working relationships with patients, family members, and team members
Effectively handle stress
Convey empathy and compassion
Effective time management and organizational skills
Adheres to set policies and procedures
Astute observation skills
Excellent verbal and written communication
Maintain confidentiality per OMC policy
Provide age appropriate and culturally appropriate care
CNA with current Wisconsin Certification or the ability to obtain
BLS certified
Exemplary telephone etiquette, good interpersonal skills and the ability to adapt to interruptions and changing priorities
High level of attention to detail
Medical terminology and keyboarding/word processing skills

Nice To Haves

1 year Med/Surg or hospital experience

Responsibilities

Acts as the central contact person for the nursing units (Med Surg, ED and OB)
Performs transcription, clerical, and reception duties
Gathers and provides information to professional staff, patients, and their families
Provides clerical services
Provides some direct patient care as directed by the Shift Supervisor and/or Staff Nurse
Assists the nurse to carry out the nursing process to deliver the highest quality nursing care
Coordinates the care of the patient through collaboration with the nursing team
Provides daily patient care, activities, and other tasks as delegated by the nursing staff
Monitors and interacts frequently with all patient service departments
Utilizes interdisciplinary input to plan, implement and evaluate care
Performs additional duties on an as needed basis