Health Unit Coordinator - HUC

Mayo Clinic•Mankato, MN

About The Position

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties include monitoring and ordering supplies, and may also include transcribing orders to patient electronic medical record and other communication devices. The HUC communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. The HUC functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources, complementing the patient care delivery model. The HUC carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. The HUC supports the healthcare team by anticipating and responding to team requests and patient needs.

Requirements

  • High school diploma or equivalent required.
  • Basic knowledge of computer systems required.
  • Strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.

Nice To Haves

  • Successful completion of college, HUC vocational program, or HUC Certification preferred.

Responsibilities

  • Provides organizational, receptionist, and clerical support to patient care units and the health care team.
  • Monitors and orders supplies.
  • Transcribes orders to patient electronic medical record and other communication devices.
  • Communicates effectively via a variety of modalities with patients, visitors, and facility staff.
  • Plays an integral role in communication across the continuum of care.
  • Functions as a resource to members of the health care team.
  • Is familiar with multiple Mayo Clinic resources.
  • Complements the patient care delivery model.
  • Carries out all aspects of the job using good judgment and problem-solving skills.
  • Uses strong interpersonal skills.
  • Assumes responsibility for self-development within the role.
  • Participates in continuous improvement activities.
  • Supports the healthcare team by anticipating and responding to team requests and patient needs.
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