PM Shifts

UnityPoint Health•Madison, WI

About The Position

The Health Unit Assistant (HUA) provides essential administrative and clerical support to help ensure smooth operations in a 35-bed Med/Surgical unit. The HUA serves as a central point of contact for staff, patients, families, and other departments, supporting administrative functions, patient flow, and unit activities. The unit is a multidisciplinary team caring for complex surgical and medical patients, including patients receiving general surgery, orthopedic, urology, gynecology, ENT, plastics, and general medical care. The position is 0.6 FTE, with rotating day and PM shifts in 8-hour blocks, and an every-other-weekend and holiday rotation. The employee must be available during the first week of employment for HUC orientation, held Monday through Friday from 8:00 a.m. to 4:30 p.m.

Requirements

High school diploma or equivalent.
Exceptional customer service skills.
Ability to acquire and maintain the skills necessary for the role.
Proficiency with electronic medical record systems and basic computer applications.
Ability to multitask and work effectively in a fast-paced environment.
Strong organizational and communication skills.
Must be available during the first week of employment for HUC orientation, Monday through Friday, 8:00 a.m. to 4:30 p.m.

Nice To Haves

Knowledge of medical terminology.
Previous clerical, customer service, or other experience in a healthcare setting.

Responsibilities

Provide administrative and clerical support for unit operations.
Serve as a central point of contact for staff, patients, families, and other departments.
Assist with administrative functions, patient flow, and unit activities.