Health Technician (Dietetic)

Veterans Health Administration • Milwaukee, WI

13d • Hybrid

About The Position

This position is located in the Nutrition and Food Division at the Clement J. Zablocki Medical Center, Milwaukee, WI (695) - a Level 1a Complexity VHA Facility. Duties Major duties and responsibilities include: Handles patient meal service orders, and enters meal orders into Dietetics Software system Provides professional and courteous customer service via telephone, e-mail, and in-person Collaborates with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery Interprets and processes diet orders Prints, prepares, and reviews meal tickets Tirages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery Provides basic-level education and information on therapeutic diets Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order Communicates patient concerns with registered dietitian or dietetic technician Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements Uses a computer to record, retrieve and print recipes, menus, and inventory reports Performs other related duties as assigned

Requirements

• Must be a U.S. Citizen to apply for this job
• Complete all required steps in the process, including application, questionnaire, and online assessment
• Tentatively selected applicants for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment
• Applicants who refuse to be tested will be denied employment with VA
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Acceptable forms of identification will be required to complete pre-employment requirements
• Driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment effective May 7, 2025
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Must serve a 1-year probationary period or 2-year trial period
• At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-4) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Health Technician (Dietetics).
• Qualifying specialized experience includes: Experience where you applied knowledge of quantity food service operations, proper nutrition, food items and appropriate quantities; working with clients, patients, and/or customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; use computers, software applications, databases, and automated systems to accomplish work.

Nice To Haves

• Telework eligibility will be discussed during the interview process.

Responsibilities

• Handles patient meal service orders, and enters meal orders into Dietetics Software system
• Provides professional and courteous customer service via telephone, e-mail, and in-person
• Collaborates with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery
• Interprets and processes diet orders
• Prints, prepares, and reviews meal tickets
• Tirages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments
• Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
• Provides basic-level education and information on therapeutic diets
• Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order
• Communicates patient concerns with registered dietitian or dietetic technician
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements
• Uses a computer to record, retrieve and print recipes, menus, and inventory reports
• Performs other related duties as assigned

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level