Health Technician (Dietetic)

Military Treatment Facilities under DHA • Bethesda, MD

9d • Onsite

About The Position

Work is performed in an office environment within the Nutrition Services Department. The Patient Room Services section operates between 0500 and 1900, including weekends and holidays. This is a Direct Hire Authority (DHA) solicitation to recruit and appoint qualified candidates to positions in the competitive service. The position is designated Mission Essential and may require on-call work during irregular hours, including evenings, weekends, holidays, or varying schedules. In emergencies or severe weather, the incumbent may be required to report to or remain at work as scheduled.

The incumbent supports patient room service and nutrition operations by managing meal orders and menus, checking prescribed diets in the electronic medical record and nutrition system, communicating with patients and staff, and helping patients order meals consistent with their prescribed dietary restrictions.

Requirements

• Six months of general experience demonstrating the ability to perform the work of the position, or experience providing familiarity with Dietetics and Nutrition, plus six months of specialized experience.
• Specialized experience includes providing food, nutrition, and/or dietetics services; answering calls; providing effective customer service; and operating computerized systems in a medical treatment facility.
• Alternatively, two years of education above the high school level, including at least 12 semester hours in subjects related to the position, such as Dietetics or Nutrition.
• A combination of education and experience may qualify if the computed percentage of the requirements is at least 100%.
• Applicants must be U.S. citizens and provide proof of U.S. citizenship.
• A suitability or fitness determination and background investigation may be required.
• Annual seasonal influenza vaccination is required unless exempted for medical or religious reasons; documentation of an exemption must be provided upon hire.
• Immunization screening is required. Hepatitis B immunization is required for positions with direct patient contact, and proof of other immunizations may be required depending on the position.
• Tuberculosis testing is required.
• Applicants using foreign education to meet qualification requirements must provide an evaluation establishing equivalency to U.S. accredited education, or evidence of full course credit at a U.S.-accredited college or university.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Direct deposit of pay is required.
• The position requires a one-year probationary period.

Nice To Haves

• Recruitment or relocation incentives may be authorized for highly qualified candidates.

Responsibilities

• Receive and direct phone calls from patients, family members, staff, and dieticians.
• Check the electronic medical record for prescribed diet orders and confirm that the orders flow into the nutrition system.
• Maintain control of inpatient meal orders and room service menus.
• Accept meal and nourishment orders from patients, nursing staff, and guests by phone and in person.
• Educate patients on proper meal-ordering procedures and dietary restrictions related to their prescribed diet orders.
• Track menu selections for designated nutrients to keep patients within the limits established by prescribed diet orders.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED