Health System Specialist

Veterans Health Administration • Columbia, MO

5d • Onsite

About The Position

The Health System Specialist is organizationally aligned with the Associate Director at Harry S. Truman VA Hospital in Columbia, Missouri. The position supports health care management officials by analyzing, evaluating, advising on, and coordinating health care delivery systems and operations. The incumbent serves as the primary liaison among multiple staff offices, managing information flow and assignments from receipt through completion and closeout. The role conducts operational studies and special projects involving study planning, statistical measurement, data analysis, and report preparation, and may present findings to senior leadership. It also develops position papers and decision documents on complex and sensitive organizational issues, including matters concerning veteran care and issues of national interest. The specialist coordinates with internal reviewing services on complex audits and reviews, tracks OIG/GAO and internal review deadlines, and ensures timely responses and closeout. The position works with senior management on policy implementation and internal operational systems, manages online communication tools such as intranet and SharePoint resources, and coordinates events including staff town halls. The incumbent may brief and advise senior management and represent the office at internal or external activities and meetings.

Requirements

• U.S. citizenship is required.
• Meet applicable time-in-grade requirements for GS-12 or GS-13, if applicable.
• For GS-12: One year of specialized experience equivalent to at least GS-11, including relevant health care advice or operations coordination, action and request management, tracking review deadlines, or assisting with official events.
• For GS-13: One year of specialized experience equivalent to at least GS-12, including expert-level advice on complex health care issues, health care operations coordination, action and request management, tracking review deadlines, and event coordination.
• Qualifying background must meet the Health System Administration occupational requirements through relevant education or specialized experience; education cannot substitute for experience at these grade levels.
• Complete the required application steps and online assessment.
• Meet Selective Service registration requirements, if applicable.
• Complete required background/security investigation and onboarding requirements.
• Participate in the VA seasonal influenza vaccination program.
• Serve a one-year probationary period or two-year trial period, as applicable.

Responsibilities

• Serve as the primary liaison to multiple staff offices and manage information flow and assignments between them.
• Monitor incoming actions and requests from receipt through completion and closeout.
• Analyze incoming information and route it to appropriate internal or external offices.
• Review completed actions and responses for completeness and accuracy against applicable policies and procedures, and close out requests with the inquirer or office.
• Conduct or participate in information-flow studies, analyses, presentations, and briefings.
• Plan and lead operational studies and special projects, including statistical measurement, data analysis, and report preparation; present results to senior leadership when required.
• Develop position papers and decision documents on complex and sensitive organizational issues.
• Coordinate with internal reviewing services on complex audits and internal or external reviews of national concern.
• Track OIG/GAO and internal review deadlines, coordinate with responsible staff, ensure timely responses, and close out requests.
• Work with senior management and others to implement and evaluate policies, plans, and internal operational systems.
• Manage and coordinate assigned intranet websites, internal SharePoint collections, and related online communication tools in consultation with communication specialists; ensure policy compliance and maintain related processes.
• Coordinate official events, including staff town halls, review or develop event materials, and brief or advise senior management on agenda issues.
• Represent the office at internal or external activities and meetings as needed.

Benefits

• Federal employee benefits package; specific benefits depend on position type and eligibility.
• Annual leave service credit may be available for approved job-related non-federal experience or active-duty uniformed military service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed