Health System Specialist

Veterans Health Administration • Orlando, FL

2d

About The Position

The Health System Specialist reports to a senior member of the Executive Leadership Team (ELT) and uses specialized knowledge of healthcare management fundamentals as a management representative of the ELT. The role shares responsibility for stewardship and organization-wide operations, and executes the Director’s vision for healthcare delivery frameworks and the direction of services and programs across the enterprise.

The specialist integrates administrative services, supports organizational planning and resource decisions, coordinates and monitors operational plans and projects, and responds to changing priorities. The position also negotiates complex issues with diverse internal and external stakeholders, identifies and addresses organizational problems and risks, and supports executive leadership with analysis, recommendations, investigations, and communications.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework may be authorized and eligibility will be discussed during the interview process. This is not a virtual position. Relocation or recruitment incentives may be authorized for highly qualified candidates. The position is a GS-13 role and requires one year of specialized experience equivalent to GS-12, in addition to meeting the applicable individual occupational requirement through related education, specialized healthcare experience, or an approved in-service training program.

Requirements

• Must be a U.S. citizen.
• Current Federal employees who held a GS grade within the past 52 weeks must meet the GS-13 time-in-grade requirement: 52 weeks at GS-12. Applicable former Federal employees seeking reinstatement and current employees applying under VEOA are also subject to time-in-grade requirements.
• Must meet the individual occupational requirement through one of the following: relevant undergraduate or graduate education in hospital administration, public health administration, or a related field such as business or public administration with healthcare administration coursework; progressively responsible analytical, administrative, clinical management, or supervisory healthcare experience meeting the stated knowledge and work-context requirements; or successful completion of an eligible agency-sponsored on-the-job training program with a formal individualized training plan.
• Must have one year of specialized experience equivalent to at least GS-12 in the normal line of progression for the occupation. Examples include organizational analysis and recommendations; reviewing resource requests; advising on legislative, policy, program, protocol, and correspondence matters; preparing executive correspondence; maintaining effective stakeholder communication; complex fact-finding; and strategic leadership support, risk mitigation, and systems improvement.
• Must complete the required application steps and online assessment.
• Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
• Must undergo a background/security investigation and complete the online onboarding process and applicable pre-employment identification requirements.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• Must serve a one-year probationary period or two-year trial period, as applicable.
• Education used to meet qualification requirements must be from an institution recognized by the U.S. Department of Education; foreign education requires a Certificate of Foreign Equivalency with the transcript.

Nice To Haves

• Relocation or recruitment incentives may be authorized for highly qualified candidates.

Responsibilities

• Negotiate complex issues with individuals and groups from diverse backgrounds and with varied levels of education and competence, both within and outside the organization.
• Integrate administrative services, including finance, human resources, acquisition, contracting, facilities management, environment of care, and health administration, to support organizational goals.
• Respond to changing organizational priorities by reallocating resources or modifying policies and procedures, including in response to staffing changes, budget modifications, new policies or mandates, and increased workload.
• Develop, schedule, coordinate, monitor, evaluate, and manage projects and resources, including technical performance.
• Determine objectives and strategies; coordinate across the organization; monitor and evaluate operational plans and outcomes; and anticipate potential threats or opportunities.
• Organize work, set priorities, determine resource requirements, and establish short- and long-term goals and strategies.
• Break down workplace barriers and silos in support of high-performance work systems.
• Communicate information effectively to individuals and groups, deliver clear and convincing oral presentations, listen attentively, and respond appropriately to nonverbal cues.
• Apply organizational development and change management principles and theories.
• Identify organizational problems, analyze data, and recommend resolutions based on organizational objectives, priorities, resources, and catchment area.
• Plan, organize, trend, and review resource requests within the assigned executive’s chain of command and recommend allocations based on relative need and ability to use the resources.
• Assist the Executive Leadership Team in realistically assessing needs, documenting them, and presenting them to diverse internal and external stakeholders.
• Provide guidance and advice on program legislative issues, policy or program initiatives, protocol issues, correspondence, and VISN/VACO-related matters.
• Obtain data and prepare replies to correspondence for the signature of the Medical Center Director, Network Director, or appropriate VA Central Office.
• Establish and maintain effective communication with people within and outside the organization across differing educational, socioeconomic, and cultural backgrounds, opinions, and priorities.
• Conduct complex fact-finding, such as HPP and AIB investigations, and provide operational insight to the Executive Director.
• Anticipate organizational needs, mitigate risks, and independently improve structures, workflows, and documentation to meet program goals.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed